I am a customer service and social media expert with a strong background in retail environments. My passion is understanding how others work and what others want in order for me to meet their needs in the most effective way possible. I am personable, professional, and possess excellent communication, listening, and troubleshooting abilities.Specialties: Customer service and social media networking. Excellent communication, organization, multi-tasking, and soft skills. Proficient in: Word, Excel, PowerPoint, Outlook, Acrobat, Photoshop, Dreamweaver, HTML, and CSS. Also proficient in using online content management platforms including: cPanel, WordPress, Blogger, MovableType, and custom systems. Some PHP and JavaScript, knowledge.