Job Responsibilities as Administrative Officer:• Organizing & managing schedules & calendars for staff, managers, and senior-level officers.• Receiving & processing communication channels, including email, phone.• Assisting human resources department with payroll & personnel databases.• Assisting HR manager in recruitment processes, including scheduling interviews and corresponding with candidates.• Assisting in drafting and distributing internal communications and HR related documentation maintaining confidentiality of sensitive HR and employee information.• Organizing & coordinating training programs & employee development initiatives.• Conferring with the accounts department to help in payment, petty cash, process invoice, verify receipts, and vehicle management, RTA fines and vehicle passing.• Keeping track of office supplies and placing orders for necessary items to maintain well-stocked office.• Organizing filing system for important confidential company documents and ensuring company records are well-maintained.• Providing administrative support to all staff members.Job Responsibilities as IT officer:• Created & maintained comprehensive list of all Office 365 tenant, including email addresses, domains.• Performed user account management tasks such as creating new account, resetting password & user permissions.• Installing & configuring computer hardware, software, networks, printers, and scanners.• Regularly monitor computer systems, networks, & servers for performance and security implementation. necessary updates, patches, and backups.• Implement security protocols to safeguard data & prevent unauthorized access and keep updated oncybersecurity threats & take preventive measures.• Swiftly address & resolve logged errors to minimize disruptions along with troubleshooting hardware, software, & network problems.• Providing technical support and resolving technical issues with office 365 applications & services acrossthe company.

• Monitor office supplies and handle shortages.• Schedule and plan meetings and appointments.• Maintain trusting relationships with suppliers, customers, and colleagues.• Coordinate with other departments to ensure policy compliance.• Installing and configuring computer systems, software, and hardware.• Diagnosing & resolving technical issues with computer software & hardware.• Providing assistance to staff via phone, email, chat or in person.

• Receive guests at the front desk with a warm and friendly manner and announce their arrival and direct them appropriately.• Answer incoming phone calls, screen them, and forward them to the relevant staff and handle inquiries and provide basic information via phone or email.• Ensure the reception area is well-organized and presentable and keep necessary stationery and materials stocked (e.g., pens, forms, brochures).• Compiling and updating employee records (both hard copies and soft copies).• Processing documentation and preparing reports related to personnel activities (such as staffing, recruitment, training, grievances, and performance evaluations).• Handling employee requests regarding human resources issues, rules, and regulations.• Assisting in payroll preparation by providing relevant data (such as absences, bonuses, and leaves).