• Designed mobile app, website, and merchant portal, streamlining the user experience across platforms.• Designed and prototyped a completely new concept of a bank portal for external stakeholders.• Tailored onboarding prototypes for Oman and Qatar markets, addressing regional needs.• Streamlined user onboarding time by 43%, reducing drop-offs through targeted user research and efficient process design.• Conducted competitor analysis and provided actionable insights to inform design decisions.• Contributed to the Cashew Design System with updated typography, colors, and new components.• Created engaging animations using LottieFiles and Jitter.• Participated in a Design Sprint organized by Mashreq Bank.• Observed and analyzed user behavior during user testing sessions.

• Designed and prototyped a "Patient-Waiting Room" concept, enhancing the user experience by reducing perceived wait time and providing informative content. • Maintained design system consistency (fonts, colors, icons) for a unified user experience.• Optimized UX through user research, competitor analysis, and data-driven design decisions (e.g., Hotjar analysis). • Effectively communicated design decisions and strategies to stakeholders, ensuring alignment with business goals and technical feasibility.

• Designed bespoke wedding cards, incorporating illustrative characters and personalized themes, ensuring each design reflected the unique style of the couple.• Managed end-to-end printing logistics for wedding cards, ensuring timely delivery and quality production.

Mastered Industrial Control Systems (ICS) functionality through hands-on programming with Bedrock IDE and LogixPro, and in-depth product portfolio review.