Maintaining information systems and networks, ensuring they are up-to-date and secure.Upgrading and installing new hardware and software as needed.Troubleshooting technical issues and providing hands-on support to team members and end-users.Managing data backups to ensure data is secure and easily recoverable.Developing and implementing policies and procedures to improve the overall efficiency and security of the organization's technology infrastructure.Evaluating new technology solutions and making recommendations for their adoption based on cost, efficiency, and other factors.Ensuring compliance with legal and regulatory requirements related to technology and data management.Collaborating with other departments to understand their technology needs and provide solutions that align with organizational goals and objectives.Overall, my goal as a Junior IT Manager is to ensure that the organization's technology infrastructure is secure, efficient, and aligned with the needs of the business.

Designed and deployed networks based on client needsInstalled and configured servers and provided consultation about server managementConfigured cloud services such as SaaS and PaaSMigrated on-premises networks to the cloud or configured hybrid cloud setupsConfigured NAS storage based on client requirementsInstalled and configured network security using software and hardware firewallConfigured Active Directory Domain Services and managed permissions and restrictionsConfigured Azure AD servicesInstalled and configured heavy-duty printers like Ricoh, Xerox, and Konica MinoltaInstalled and configured CCTV and network cameras

Responsible for management of on premises Infrastructure.Responsible for management of Cloud Infrastructure on Azure.Responsible for management of Microsoft Office 365 services.Responsible for management of on premises Domain Controller, DNS & DHCP server.Responsible for management of helpdesk system.Page 2 of 2Provide support to users on Office 365 tools like Outlook, Teams, OneDrive for Business.Responsible for implementation of end user information security & data backup policy.Responsible for implementation of Company Safety & Compliance policy.Provide level 1 and level 2 support to Windows & Mac Users.

Management of LAN & WAN on Juniper Firewalls and Cisco, Huawei, TP-Link Routers & Switches.All kind of Laptop/PC Support to more than 500 Users. (Foreigners & Local Staff).Management & Installation of Heavy-Duty Printers & Scanners.Responsible for Telephony Services. (VOIP & POTS lines).Responsible for all physical installations.Responsible for End Users Issue Resolution through Helpdesk/Ticketing system.