Muhammad Taimur Rizwan Email & Phone Number

Doha, Qatar

• Lead Qatar Charity's entire product portfolio (7+ products) fromend-to-end, from product research, validation, ownershipthroughout the development process, continuous testing, todeployment, and acceptance testing.• Optimize existing features and entire digital products to improvekey product metrics: CAC reduction, Conversion Rate improvement,Churn reduction, MRR increase, CLTV increase, Retention Rateimprovements, CSAT improvement, and more.• Manage entire stakeholder chain from business requirementstakeholders > product team > development team > prototypetesting from Cx > acceptance from business stakeholders > finalfeature/product rollout.• Transform business requirements into product/feature roadmaps,create PRDs for development tasks, track development progressvia Sprint reports and burndown charts.• Carry out competitor and market analyses to advise on aligningproduct portfolio and goals with modern global trends, marketsegmentation, and customer knowledge, resulting in a 0.9%increase in conversion rate since 2022.

Doha, Qatar

Therappy is an online platform that provides easy, affordable and confidential access to psychologists & therapists from around the world.• Drove product development, vision, strategy and execution across multiple cross-functional teams for a new B2C SaaS product, from inception up to implementation of two live iOS applications and a live web application• Monitored feature backlogs, prioritized tasks and tickets, managed user research efforts, consolidated development reports, KPIs and the end-to-end software development lifecycle using Agile (Scrum)• Established and curated strategic partnerships with multiple technical service-provider firms, slashing costs by USD 56,000+ (~69%)• Led the user and product testing, research, and analysis efforts in their entirety• Slashed development costs by USD 56,000+ (~69%) through a combination of product and scope refactoring, and effective partnerships

Lahore, Punjab, Pakistan

• Led the Agile product development, testing, and deployment of a modular Supply Chain Management application to track procurement, and inventory management, aimed at greatly reducing operational costs, wastage, and procurement latencies• Document effective PRDs, manage and prioritize sprint backlogs, translate product management requirements into development tasks, and monitor sprint velocities• Pioneered the thorough product research and design process of a customer-facing food-ordering platform concept. Oversaw customer research: journey, pain points, goals, interviews, and competitor analyses, among other relevant KPIs• As the co-founder, represented LK at various networking events, investor pitches, and media interviews. Actively hired, trained, mentored, and promoted corporate team members and played an active role in problem solving for F&B Operations, Supply Chain Management, Vendor Relations, Events Management, Logistics, and Last Mile Delivery.

Doha, Qatar

Doha, Qatar

Taught the subjects of English, Mathematics, Sciences, SATs, IELTS/TOEFL and the Humanities to 50+ students around Doha, Qatar, actively contributing to student academic success, achieving excellent results.

Doha, Qatar

Pioneered the client's entry into the digital world by setting up a complete web platform from scratch, within 60 days. Surpassed all client-side KPIs and was selected to provide continuing consultancy

Doha, Qatar

Tazweed is an online marketplace facilitating interactions between customers and workshop owners in Qatar.• Programmed, tested and documented new features for the PHP-based web application of Tazweed App. Used the MVC Framework with PHP CodeIgniter to develop cutting-edge features for Tazweed's VIP Business Hub; a flagship product. • Researched Project Management methodologies, performed SWOT analyses, performed product testing, recommended new features based on market research and documented project KPIs for the PMO

Doha, Qatar

Led the efforts to procure and maintain state-of-the-art HCI technologies in the Information Systems Lab: Virtual Reality, Augmented Reality, Holographic Simulator, Tobii Eye Tracking, Face Readers, among others. Trained fellow employees in the same, and demoed the technologies at Marhaba Tartans; an annual event attracting 150+ visitors on campus.

Doha, Qatar

Led the efforts of the NU-Q IT department to procure 150+ new laptops, image them with professional software and then disseminate them among the entirety of faculty and students. Handled incoming IT-related complaints and tasks, and offered on-site support throughout the campus.

Doha, Qatar

Liaised with the HBKU Registrar’s office to manage all incoming student registration and operations related tasks. Assisted students with any registration queries/issues and handled internal communication within the President’s Office.

Doha, Qatar

Managed all aspects pertaining to operations and events on a daily basis, catering to 500+ visitors per day. Led the efforts to hire, train and manage 20+ employees. Successfully pitched organizational restructuring proposals, going above and beyond to drive strategic departmental change with the aim of increasing operational efficiency while reducing inter-team latency.For my efforts and achievements in this role, I was awarded the Takreem Student Employee of the Year Award in 2015, setting myself apart from 250+ student employees across Qatar Foundation.

Doha, Qatar

Managed the 10+ on-site sporting facilities and off-site sporting events of the HBKU Student Center. Managed the daily flow of 200+ customers and handled institute visits of 100+ customers at a time. Responsible for handling cash flow and internal communication.

Bachelors, Information Systems

Activities and Societies: CMU-Q Football Club (7 MVP Team Member Awards), CMU-Q Cricket Club, Office of International Education Advisory.

Bachelor Of Science - Bs, Electrical Engineering