Tainara Bertoldi Email & Phone Number

Porto, Portugal

• Design and implement ETL processes to allocate samples for Quality Control analysis and develop dashboards in Salesforce CRM Analytics, providing insights on Quality Control results and internal team performance.
• Perform detailed analysis of B2B onboarding accounts to approve commissions for Account Executives, ensuring compliance with organizational policies.
• Analyze compliance and publish sales cadence workflows and templates in Salesforce.

Porto, Portugal

• Creating dashboards on Salesforce CRM analytics.
• Analysis of sales activities to ensure compliance with legal standards.
• Holding meetings with Sales Managers to discuss the teams' quality outputs.
• Training new team members through a buddy program to ensure they comprehend and adhere to all applicable rules and standards.

São Paulo, Brasil

• Investigative analysis of non-compliance with standards in financial operations on the BM&F and Bovespa markets, and quality control of structured operations to ensure compliance with standards.
• Designed and implemented risk-prioritized sampling rules, for analysis by the Quality Team, to enhance operational compliance with variables defined by regulatory organizations.
• Analysis of operational errors.
• Creation of reports in Power BI.
• Working as an ombudsman, focused on resolving demands to improve the customer experience.

São Paulo, Brasil

Florianópolis E Região, Brasil

• Audit of Sell-in and Sell-out data.
• Assistance in building dashboards in Power BI.
• Development of informative analyses of the audit results.

Florianópolis E Região, Brasil

• Bank reconciliation.
• Issuing invoices.
• Providing telephone support to customers.
• Tax calculation.

Florianópolis, Santa Catarina, Brazil

• Prospecting and analyzing microdata.
• Organizing events for the community and public companies.
• Preparing a fiscal management bulletin.

Florianópolis, Santa Catarina, Brazil

• Organizing payments.
• Spreadsheets Analysis.
• Auditing documents.

Florianópolis, Santa Catarina, Brazil

• Organization travel budgets.
• Updating registration data.

Master In Economics And International Business

Economics