Taissa Costa Email & Phone Number

Panama

Budapest, Hungary

Product manager (Global Talent Project). Leading 5 local branches of the organization. Responsible for delivering the professional early careers program, including selling the portfolio to organizations, recruiting candidates worldwide, and supporting them legally and logistically to reallocate to Budapest. ✔️ Implementing talent strategies to attract, select, develop, and retain candidates from 10+ countries for long-term opportunities at more than 14 multinationals and shared services in Hungary, such as EATON, Schneider, TCS, Syngenta, Sony, etc.✔️ Assisting EU and non-EU citizens with the VISA/Work Permit process and onboarding through internal quality standards, preparation of contracts, and legal documentation.✔️ Driving process improvement projects, analyzing data and identifying trends, keeping track of the recruitment KPIs, and reporting regularly on the progress and performance;✔️ Public speaking - Facilitated & and delivered online and in-person presentations in 4 conferences; reporting results, learnings, and achievements every quarter.

Responsible for conducting the recruitment process end-to-end with companies (law firms, banks, multinationals steel manufacturing, and other corporations)✔️Executive search;✔️Job description creation;✔️Publication of vacancies in ATS;✔️Market research and mapping (executive search);✔️Mapping and active hunting of candidates (Linkedin and ATS);✔️Sourcing initiatives; ✔️Conducting Interviews;✔️Preparation of shortlist and presentation of candidates to clients;✔️Assessments;✔️Conductor in negotiations between candidate and company;✔️Elaboration of personalized feedback;✔️Management of internal processes;✔️Monitoring and analysis of KPI's.

Rio De Janeiro, Brasil

Responsible for guaranteeing the client experience and success with the platform usage.✔️Onboarding and ongoing support; ✔️Client relationships development and guarantee satisfaction and best platform usage;✔️Platform support (email, chatbot, calls, and video);✔️Management of CS indicators (Health Score, NPS, CSAT, retention, and feedback implantation)✔️Upsell and cross-sell.

Belo Horizonte, Minas Gerais, Brazil

Led the commercial operation of the AIESEC International Volunteers Program in Belo Horizonte, improving sales processes and the consumer experience, in addition to the implementation of a new Case Solving subarea for solving cases for our consumers.✔️selection of candidates, interviews✔️negotiation, sales✔️funnel analysis✔️ OKRs, strategic and financial planning✔️culture planning, diversity, people analytics✔️ Management of a team of around 20 people (onboarding, training, 1:1, PDI, feedback)ed

Sales & Talent Acquisition Manager in Outgoing Talent Global Short Term Program.Attracting and selecting talent for professional exchanges, mainly in the areas of BA/BD. Carrying out resume analysis, profile analysis, interviews, and dynamics.

Customer Success Consultant for the Outgoing Global Talent program.Customer follow-up after the sale (B2C - exchanges), accompanying them throughout their pre/during/post travel journey.

Belo Horizonte, Minas Gerais

Responsible for legal support for all areas of the company, mainly sales and marketing, risk management, and decision-making.✔️Elaboration of purchase contracts, supplies, sales, supply, concession, lending, etc.;✔️ Risk analysis and compliance;✔️Strategic litigation processes;✔️Interface with law firms for procedural conduction;✔️Acting in defenses of administrative proceedings;✔️Experience with customer experience and customer success;✔️Elaboration of reports and presentations.

Belo Horizonte, Minas Gerais

Conduction of civil consumer lawsuits;Elaboration of procedural documents;Definition of strategies along with the coordination.

Nova Lima, Minas Gerais

Expertise in the internal legal area, providing support to the company's internal areas, risk management and decision-making. Elaboration of contracts in general, performance in administrative/bidding processes. Business and contract law.

Belo Horizonte, Minas Gerais

Support for lawyers in civil/consumer cases;System feeding;Process monitoring.

Nova Lima, Minas Gerais

Nova Lima, Minas Gerais, Brazil

Responsible for all the administration of the company's office,Interface with law and accounting offices;Materials management;Negotiations and sales;Customer service;Front desk.

Postgraduate Degree, Corporate Management

Postgraduate in Business Management with Emphasis on behavioral skills.

Master Of Business Administration - Mba, Leadership And People Management

Bachelor Of Laws - Llb, Law

Technical And High School, Business Administration