Taiwo Oluwatobi Email and Phone Number

• Supporting operations team to effectively deliver on daily business objectives and ensuring compliance with hotel policies and standard operating procedures.• Managed project lifecycles from initiation to closure, ensuring projects were delivered on time, within budget and to the required quality standards.• Managing daily operations of over 90 culinary staff across 7 kitchens, ensuring quality standards and customer expectations are met.• Managed Executive Chef’s… Show more • Supporting operations team to effectively deliver on daily business objectives and ensuring compliance with hotel policies and standard operating procedures.• Managed project lifecycles from initiation to closure, ensuring projects were delivered on time, within budget and to the required quality standards.• Managing daily operations of over 90 culinary staff across 7 kitchens, ensuring quality standards and customer expectations are met.• Managed Executive Chef’s multiple calendars, travel/event planning, answering the phone, taking messages, and preparing and responding to correspondence.• Screening and prioritizing incoming requests, directing to appropriate departments as needed; personally, addressing issues, and concerns, and resolving problems.• Conducting interviews for the FTCs and interns quarterly, ensuring onboarding documents are duly filled and submitted to the Human resource.• Monitored project progress, identified and mitigated risks, and escalated issues as required.• Developing monthly timesheets and attendance for payroll; managing the requisition of casual staff and collating their payroll weekly.• Managing over 90 staff and 7 kitchens; onboarding and supervising over 32 support staff to assist in operations for smooth delivery of customer service.• Developed monthly timesheets and attendance for payroll; managing the requisition of casual staff and collecting their payroll weekly.• Onboarded and supervised over 32 support staff to assist in smooth customer service delivery operations.• Championing the process of hiring fixed-term staff instead of casuals and saving the department’s budget by 10%. Show less

• Successfully developed and executed strategic operations in target markets and subsequent expansion of territory and oversaw processes for increased productivity and business growth.• Managed the company’s business operations, financial performance, and growth, and increased sales by at least 30% monthly.• Grew customer loyalty by initiating the first customer call-back system to address customer issues which improved customer retention by 60%.• Followed up on new business… Show more • Successfully developed and executed strategic operations in target markets and subsequent expansion of territory and oversaw processes for increased productivity and business growth.• Managed the company’s business operations, financial performance, and growth, and increased sales by at least 30% monthly.• Grew customer loyalty by initiating the first customer call-back system to address customer issues which improved customer retention by 60%.• Followed up on new business opportunities, evaluated clients' businesses, and recommended profit and service improvements.• Developed business opportunities, enhanced relationships, and drove profitability through business acumen in solving complex customer problems and introducing new service lines.• Successfully grew Teeshogs Instagram page from 1,500 followers to 14,000 followers in 2 years using organic content. Show less

• Organized and prioritized paperwork, managed incoming and outgoing mail, scheduled meetings, answered telephones, directed calls and took messages, and routed various documents throughout the office.• Managed and orchestrated the organization’s ancillary services including; procurement of supplies, logistics, provision of local utilities, and assembling of service requirements for the ICT unit. • Oversaw facilities, technology, and materials utilized in the department and coordinated… Show more • Organized and prioritized paperwork, managed incoming and outgoing mail, scheduled meetings, answered telephones, directed calls and took messages, and routed various documents throughout the office.• Managed and orchestrated the organization’s ancillary services including; procurement of supplies, logistics, provision of local utilities, and assembling of service requirements for the ICT unit. • Oversaw facilities, technology, and materials utilized in the department and coordinated appropriate service usage. • Responsible for managing committees, securing approvals, managing budgets, performing analysis, and providing communication and other support services Show less

• Maintained supplies and inventory.• Prepared administrative reports, analyzed data, coming up with distinct solutions for these purposes.