• Support and mentor junior team members• Maintain worldwide Server infrastructure for ~10,000 end users.• Maintain business-critical infrastructure including multiple data centers.• Plan and implement acquisition integration projects.

• Maintain worldwide Microsoft infrastructure• Design and document standards, processes and procedures to ensure consistency across the global organization.• Manage workload and assignments of Microsoft and SCCM Engineers• Adhere to ITIL Change Management to ensure high levels of uptime/availability• Troubleshooting of active incidents to resolution• Act as top escalation point for all Microsoft related technical questions• Interface with other teams/departments to develop standards and processes for crossover technology stacks

• Maintain worldwide Server infrastructure for ~12,000 end users.• Maintain business-critical infrastructure including multiple data centers, VMware, Active Directory, AWS, Azure, backups, patch management and disaster recovery• Design, manage and maintain Citrix infrastructure• Manage and maintain VMware Horizon View environment

• Design and implement managed and unmanged cloud solutions for various customers.• Deploy and Manage Fortigate Firewalls• Deploy and manage customer solutions using VMware vCloud• Design Citrix virtual delivery solutions using Netscaler VPX, XenDesktop/XenApp, PVS, MCS, Storefront, Application Layering (Unidesk).• Configure and deploy Dell Wyse thin clients• Design and deploy Microsoft RDS solutions• Disaster Recovery and Migration using Zerto, Double-Take and NeverFail.• SQL Server Always-On• Microsoft Active Directory Management: DNS, Group Policy, etc.• Exchange Server Administration, Migration, Configuration and Deployment

• Manage the cloud solution engineering team• Manage the architecture of the cloud platform including design, implementation and troubleshooting of customer issues• Manage Amazon Web Services hosted offering using Citrix XenApp 6.5, XenDesktop 7.x, Netscaler 10.5• Deployed and maintain CommVault backup solution.• Design and implementation of new highly available datacenter using VMWare 6.0, XenDesktop 7.x, Provisioning Server 7.x and Netscaler 11.0• Configure SQL 2014 Always-On Implementation• Manage Exchange Migrations to Exchange 2013 and Office 365• Configure and Manage VMWare NSX Firewall• Sonicwall and Fortigate Experience

• Manage a team of Systems Administrators supporting clients in the banking industry• Provide oversight and planning for the technical direction of clients• Manage technical aspects of client projects from planning to execution and support• Manage platform refreshes including Citrix XenApp 6.5, Exchange 2013, Server 2012, VMWare and core banking applications.• Support clients from a Lead Engineer standpoint and be an escalation for all other engineers working with the same clients• Manage Technology Platform for Community Banking Institutions• Administer Windows Server Platform• Manage VMWare Vcenter ESX/ESXi• Deploy and administer Citrix XenApp Environment• Manage Wyse WinTerm Devices• Create and maintain detailed network diagrams with Microsoft Visio• Ensure compliance with FDIC and auditor guidelines and recommendations• Perform regular tests of disaster recovery environment• Monitor all business critical servers and infrastructure and ensure high availability with proactive maintenance• Manage Windows Active Directory 2003 and 2008• Exchange migrations from previous versions to 2010• Manage client relations and provide a positive customer service experience for all customers and coworkers

• Managed Windows Active Directory, DNS, DHCP, RADIUS, Group Policy• Administered Windows Server 2003/2008 • Relocated, designed, and managed network infrastructure for a new building• Managed VMware ESXi Servers• Deployed and Managed Fedora Core/Linux web server• Managed multiple Sonicwall Firewalls• Designed, implemented, and managed a tape backup system/Backup Exec 2010• Provided and responded to 24x7 on-call support • Service helpdesk support (over 100 staff and volunteers)• Supported a variety of operating systems• Mac OS X 10.5, 10.6• Windows 2000, XP, Vista, 7• Managed clients through Kaseya Management Platform

• Provided technical support for Cable Internet, Fiber/T1 Data Circuits, PRI Voice Circuits and POTS Telephone Service• Received recognition for superior customer Care• Provided On-Call Technical Support

• 2003 Active Directory experience • Assisted with company relocation • Wrote disaster recovery plan • Performed Helpdesk Support, hardware repair, and server maintenance