Tajinder Heer Email & Phone Number

Sacramento, California, United States

-Tracked the onboarding and compliance process for around 50 travel clinicians at a given time-Coordinated lab authorizations, certification renewals, background checks, competency exams, I9documents, hospital orientation information and health records-Maintained a 95% on time start rate by ensuring clinicians are aware of missing documentation, deadlines, and hospital requirements, and resolved any conflicts that arose during the process- Experience working with various software systems and databases for tracking accurate information concerning licensure, certifications, health records, and background checks-Maintained strong attention to detail and verified documentation with a high level of accuracy under tight deadlines- Regularly communicated with clinicians daily and updated the recruiter on the traveler’s compliance progress and escalated issues when necessary- Performed extensive investigation into the applicants background, education and experience

Roseville, California, United States

- Consistently exceeded monthly quota of selling 10-12 cars- Initiated 50 outbound calls daily through the CRM, averaging 10% of customers visiting the dealership with a 50% closing rate - Assisted about 4 customers daily in the selection of vehicles depending on their budget and tailored needs- Consistently followed up with prospects 3 times a week, providing updates on vehicle delivery dates, setting appointments, and vehicle information- Upsold products and accessories such as tints, wheels, and protective paint, usually resulting in a 70% success rate and increasing gross profit by ~5% - Cold called and warm called prospects to set appointments to view cars

El Dorado Hills, California, United States

-Completed an average of 60 outbound and inbound calls daily-Gathered information from financial institutions regarding delinquent accounts, such as place of employment, home address, and phone numbers-Relayed information about the delinquent accounts to repossession agencies in efforts to repossess the vehicle-Followed up with repossession agencies 10 times weekly for updates until confirmed vehicle recovery-Provided daily updates to financial institutions regarding progress of accounts -Set up appointments with repossession agents to pick up vehicles after confirming vehicle location

Rancho Cordova, California, United States

Rancho Cordova, California, United States

-Prepared 100+ orders daily in one of Sacramento’s highest-volume and fastest-paced storefront-Provided excellent customer service while working under pressure and multi-tasking between taking orders and preparing beverages-Upsold Starbucks products and accessories, usually resulting in 20% success rate-Regularly trained new hires to reinforce successful performance and uphold Starbucks values

El Dorado Hills, California, United States

-Tracked GPS coordinates to proactively assist repossession agencies in reacquiring vehicles-Provided timely, accurate, and courteous responses to an average of 80 telephone inquiries daily from customers, financial institutions, and repossession agencies-Managed about 100 accounts daily, ensuring proper information was provided to banks and repossession agencies and resulting in a 95% resolution rate

Associate Of Science - As, Diagnostic Medical Sonography/Sonographer And Ultrasound Technician

Associate'S Degree, Biology, General