Taj Quarker Email & Phone Number

Los Angeles, California, United States

• Enforced company and team standards by monitoring and reporting to department leads Key Performance Indicators, hourly costs, team performance, and team Quality Assurance.
• Oversaw daily operations to help manage workflow and effective problem-solving during times of high order volume.
• Assisted in team troubleshooting and reporting any technical issues to developers.
• Attended meetings with department leads to act as a representative for the CS team.
• Ensured continued company growth by leading hiring efforts and expansion preparation.
• Managed team schedule including callouts, time off requests, approving timesheets, and monthly expenses.

Marina Del Rey, California, United States

• Answered customer questions and placed orders over the phone, via online chat and email regarding sales and account help.
• Accurately computed sales prices, total purchases, and received and processed cash and credit card payments.
• Processed all customer returns and issued appropriate refunds.

• Temporary customer service representative
• Computed sales prices, total purchase, and received and processed cash and credit payments.
• Greeted customers and provided account help over the phone, live chat, and email.
• Processed all customer returns and issued appropriate refunds.

North Hills, California

• Scheduled reservations for customers for vacation homes via Airbnb and VRBO websites.
• Scheduled viewings for vacant rental properties.
• Maintained a daily calendar to send out timely trip itineraries for customer reservations.
• Scheduled maintenance and maid services for vacation homes daily.
• Answered questions over the phone, via online chat, and email, regarding vacation home reservations, tenant assistance,and account help.
• Processed reservations and issued appropriate refunds for any deposits.

Santa Clarita, California, United States

• Greeted customers and provided account help over the phone, live chat, and email.
• Computed sales prices, total purchase, and received and processed cash and credit payments.
• Prepared and shipped customer orders via UPS, USPS, and FedEx.
• Processed all customer returns and issued appropriate refunds.
• Office duties such as copying, scanning, printing.
• Developing and maintaining filing systems.

Bachelor Of Science - Bs, Human Resources Management/Personnel Administration, General

Bachelor’S Degree, Political Science And Government

Political Science, Political Science And Government