Tajuddin Khan Email & Phone Number

Over 30 years of diversified international banking experience gained with banks in Europe, West & North Africa and the Middle East. Covering major experience in internal control / auditing (10 years) operations (9 years) project management and system implementation (9 years). 19 years experience in francophone countries such as France, Tunisia, and Gabon for Middle East banks having affiliates, branches in Europe, West & North Africa. French national with fluent French speaking skills,Key Acheivements:• Passionate Initiator and leader in implementing customer experience methodologies and culture to improve customer experience and exceed customer expectations. • Implemented lean methodology for 10 customer service focused business processes in co-ordination with Ms. Mckinsey & Co. in order to attain maximum efficiency. • Conducted business impact analysis for Bank’s business continuity plan (BCP). Ensured its implementation to assure continuity of the Bank’s business at all level. • Implemented an Operational risk monitoring program (ORM) across 9 branches and Head Office departments (Qualitative controls). • Centralized and implemented major systems of the Bank (e.g. Trade finance, Clearing, Credit disbursement, Money market, Bulk salaries, Remittances and Collection system) • Supervised overall operations and financial control function of an off-shore bank (Alubaf International Bank – Tunis affiliate of Alubaf International Bank – Bahrain) to ensure regulatory compliance with Central Bank of Tunisia and Bahrain Monetary Agency. • Implemented audit performance rating system for a bank in Saudi Arabia (AlBank AlSaudi AlFransi) across 13 branches in the Eastern Region. • Implemented a staff training initiative and computerized 8 branches across 4 countries to improve business performance. . Specialties: Internal Control & Auditing, Operations, System implementation Banking (Trade Finance, Treasury and Branch Management)

Listed skills include Banking, Risk Management, Financial Risk, Operational Risk, and 29 others.