• Involved in acquisition of new branches For Gahwaccino & Starbucks (Coffee Concept Kiosk).• Planning, Organizing New concepts for Green Beans (Coffee Shop) & Escape from New York (Pizzeria).• Acting as a Project Manager for all the concept’s and involved to organize the suppliers for different departments.• Oversee each store location, analyzing sales figures,monitoring, and reporting on performance.• Identifying and delivering all relevant / appropriate opportunities.• Arranging and chairing team meetings to discuss strategy.• Implement a retail plan for allocated stores in line with company strategy.• Mediating and resolving disputes between customers or suppliers and the company.• Co-Ordinating with All the F & B Suppliers and finalizing the deals on cost effective manner.

• Involved in acquisition of new branches.• Taking action to address underperforming stores. Coaching, challenging and supporting employees.• Oversee each store location, analyzing sales figures, monitoring, and report on performance.• Ensuring presentation and compliance in stores are up to company standards• Mediating and resolving disputes between customers or suppliers and the company.• Organizing documentation procedures and submission to UAE Authorities for approvals.• Co-ordinating with All the F & B Suppliers and finalizing the deals on cost effective manner.• Maintaining all reporting & control procedures, customer service, quality of production, Hygiene standards, Maintenance & general administration are completed & in place according to company’s policy & Ops Manual.• Ensuring all branches achieve QSC objectives as per standard. Monitoring Labor planning, scheduling, and utilization.

• Managed and Operated 7 Restaurants in prime location of Dubai.• Contributed a monthly turnover of 1.7 million across all stores.• Managed and administering a team of 65 staff and 15 reporting managers.• Preparing All M.I.S related documents consolidating data reports to Operation Manager.• Inventory Control, Cost Control and Food Cost Analysis for All UAE Outlets.• Planning and organizing requirements for New Stores openings.• Ensures profitability for multiple restaurants by demonstrating exemplary Managerial and operations skills.• Maintain high quality products by ensuring compliance with all operations procedures.• Effectively orienting team members, coaching and developing team members.• Conducting timely performance review, addressing issues and taking appropriate disciplinary action. Including appraisals, terminations, conducting exit interviews as per company policy.

• Managing sales and manager’s controllable profit budgets, ensures expenditures stay within budget.• Plans and manages adequate inventory levels to meet sales demands and minimize loss.• Ensuring restaurant profitability by demonstrating exemplary operations skills, quality products,using the ProfitSystem.• Ensuring compliance with Papa John’s standards as per Ops Manual, Cross-Training, administrative duties• Provides quality customer service; professionally and promptly responds to customer concerns or issues.• Ensuring restaurant always meets safety and security standards.• Oversees preventative maintenance, and repairs when necessary.

• Ensures the restaurant is clean, fully equipped, and all equipment operates properly.• Ensures restaurant always meets safety and security standards.• Oversees preventative maintenance, and repairs when necessary.• Forecasting and ordering. Managing day to day Operations in an Effective manner.• Attending to customer needs and concerns.