- Manage daily cash operations and liquidity activities, collaborating with cross-functional teams across Treasury, Controllers, Tax, Legal, and Risk Management to support the company's global corporate cash management- Monitor and oversee the Treasury Workstation, troubleshoot balance reporting issues, and manage payments and transaction inquiries to ensure seamless cash flow operations- Produce and distribute comprehensive daily, weekly, and monthly cash, time deposit, and investment reports, contributing to financial accuracy and transparency- Administer corporate bank account processes, including opening, closing, KYC, account signers, and managing bank services with external banks and internal stakeholders- Assess and mitigate cash management risks by optimizing Treasury processes and controls, improving policy frameworks, and enhancing data quality and reporting tools

- Develops strong relationships with client network and operational teams, acting as the primary point of contact for internal requests and issue resolution- Facilitates access to Citi's global network for clients, assisting with local coverage and product support- Provides day-to-day banking support to Relationship Managers for seamless client service- Collaborates with RMs and product partners to onboard new clients and subsidiaries, completing KYC and initial credit setup- Collaborates with Operations, AML, and ICG Partners on KYC renewals to meet firm-wide goals- Works closely with the Banking Team to maintain and optimize existing client Product Solutions- Develops client relationships and assists with routine payment and credit queries while escalating issues as necessary- Coordinates with CSG Network/Product partners, CRMS, and DCU for credit line setup, ensuring Risk Policy compliance and resolving data exceptions- Prepares facility, exposure, and relationship data as requested by bankers and reviews global facilities during annual reviews, making recommendations for changes if needed- Conducts periodic support discussions with clients to ensure their needs are met- Partners with the Credit Admin team to maintain up-to-date credit documentation, including FX, derivatives, loans, LCs, and other credit-related documents- Explored potential new banking clients to understand their financial needs and growth opportunities through prospect research- Collaborating with cross-functional teams to ensure accurate and comprehensive financial reporting

- Provided 1st level IT support in both German and English languages- Engaged in project work, specifically addressing data migration issues related to MS Outlook, MS Teams, and Multi-Factor Authentication (MFA)- Delivered prompt and effective solutions to ensure uninterrupted IT functionality for the organization- Collaborated with IT teams to resolve technical challenges and optimize IT systems

- Supported HR team in daily administrative tasks and processes- Contributed to maintaining employee records and ensured data accuracy- Gained valuable hands-on experience in HR operations within a dynamic retail environment