Anil Tak Email & Phone Number

Berlin, Germany

Global Standardization & Best Practices ImplementationEstablish and enforce global service standards, ensuring consistent, high-quality service across all markets while respecting regional differences.Develop a global knowledge-sharing platform to foster best practices, innovation, and continuous improvement among service teams worldwide.Strategic Growth & Market ExpansionIdentify and prioritize new markets and regions for service expansion, leveraging customer insights and competitive analysis.Design and implement a scalable service growth strategy that aligns with Schindler’s global business goals and adapts to regional market demands.Customer Success & Retention InitiativesLead initiatives that enhance customer loyalty and retention by delivering consistent, superior service experiences across all touch points.Implement programs aimed at improving customer life cycle management, from on boarding to renewal, ensuring long-term partnerships and recurring revenue.Financial Oversight & Performance ManagementDrive revenue growth by optimizing service offerings and pricing models, creating added value for customers, and managing budgets effectively.Set KPIs and performance metrics for regional and local service teams, aligning them with financial targets and business objectives.

Mumbai, Maharashtra, India

Lead the conceptualizing and setup of new digital business for Schindler in India, implementation of new technologies based on IoT/AI for traditional electromechanical equipment's shaping a sustainable future for industry and our customers. Working closely with global teams in APAC & Europe to establish the new products and defining go to market strategies customized to India market.Developing and implementation of short term and long-term business strategies with crucial goals in line with Schindler vision to attain the market leadership.Developed a robust ecosystem & executed customer/partner activation strategies & integrated programs that helped maximizing profitable, recurring business growth while increasing the long-term value for both Customer and company.Mange and lead the digital business P&L for country while establishing the culture of innovation where change is embraced by the entire team.

Mumbai, Maharashtra, India

Responsible for leading the complete export operations of Schindler India. Reporting directly to theManaging Director.Collaborate with partners and solidify channel relationships by growing market share & profitability.Also responsible for expansion to new geographies as per defined strategy including establishingpartnership agreements.Ramped up the exports division in 2016 - Increased OR by 200%, EBIT by over 250% YOY.crossed the benchmark of 100Cr OIT within the shortest time span.Expanded operations to new geographies like Maldives, right from business case approval to setup.Closely manage new & existing accounts to ensure that the channel partners representing Schindler, maintain high levels of integrity, and follow established Schindler processes.Regularly attend board meetings to present export updates, business cases to the Schindler management

Mumbai Area, India

Leading NI sales team to delivering targeted results for the branch & YOY growth.Driving new business through key accounts and focused Industry segment; establishing strategic partnerships to engage in Business Transformational Projects.Supervising sales and marketing manpower as well as the hiring and training of personnel; tracking performance of company’s sales unitFormulating marketing strategy for products and profit, revenue targets and market share targets.Ensuring compliance with Finance Department for accounts receivables and penetrating market after conducting competitor analysis on the existing productsTransforming customer service quality by implementing adequate measures to improve service and enhancing business relationship with existing & new clients

Mumbai Area, India

New business developmentLarge project salesTeam management Customer relationship management

Master Of Business Administration (Mba), Marketing, A+

Bachelor Of Engineering (Be), Mechanical Engineering

Hsc