Oversee SVC inventory and distribution, enhancing client service efficiencyMaintain and update DA, MHC, SVC, and commitment trackers for optimal clientmanagement.Manage EHR accounts, ensuring accurate program additions and informationupdates.Process insurance for new intake clients and manage uncompensated carerequests.In collaboration with the Program Director, Service Area Director, and the VicePresident of Community Chemical Mental Health, oversee the billing forHennepin County AMH-TCM to address eligibility and financial reimbursementof AMH-TCM clients.Liaise with county officials and case managers on client commitments and legalproceedings.Create a reminder system and implement it for case management teams’paperwork such as DAs, Examiner Statements, due dates, etc.Conduct community outreach, including food distribution to the homeless.Facilitate remote client paperwork signing using Docusign and assist inappointment scheduling.Provide technical support and perform regular audits to maintain teamefficiencyComplete eligibility checks through MN-ITS to assist in keeping billing on track.Obtaining DAs and/or communicating with staff regarding the requirements forapplicable DAs under contract guidelines.Compile and analyze productivity numbers for team performance reporting tothe CEOActively contributes to the interview process, providing critical evaluations ofcandidates to ensure optimal hiring decisions. Works in tandem with hiringmanagers to align talent acquisition with organizational needs and goals.Presented in front of the Minnesota Legislature, contributing to the acquisitionof a state grant.Played a pivotal role in raising $200,000 at a companyfundraiser through persuasive public speaking and advocacy.

• Provide PC technician support/help desk consultation and perform any miscellaneous work as assigned by manager.• Assist staff with computer issues and maintain computers in Avivo’s labs.• Organize and configure computers and test to ensure their optimal performance.• Created computer images on desktops and laptops and deployed them successfully as both a server and a single PC• Managed and accurately recorded equipment loaned to Avivo students

I worked at five different Panera locations. My position was dependent upon what the store needed. I was promoted to a shift supervisor in NJ, but when I moved to Alabama the store didn't need a supervisor so I signed on as a trainer.

● Supervised a team of 5-8 people and taught them to operate the cash register, calculate purchases, and respond to questions about ingredients.● Gained and retained knowledge about a variety of products/services; served diverse groups of people by responding to inquiries about them; demonstrated effective leadership by training and supervising new employees, managing time, prioritizing tasks, and multitasking.

Answering phones regarding computer software/hardware issues, troubleshoot with caller, remotely login to computers to further resolve issues, escalate issues to the next level of support if necessary

Driving 24 and/or 52 passenger school buses, transport children to and from school, transport teams, schoolbus safety instruction, clean bus before and after use, keep track of miles and gas

Answer phones, communicate directly with warehouse regarding daily activities, filing, orders

Assisted the department lead with budgeting and paying of bills