Takehiro Ito Email & Phone Number

Gold Coast, Qld, Au

Surfers Paradise

• Creating, implementing, and executing post – Covid Sales, Marketing, Revenue Management Strategies, and tactics • Hiring Sales, Marketing and Revenue Management team members• Creating Marketing budget 2023, owning company GOP / NOP budget 2023- and 3-year P&L• Working hand in hand with the owning company’s subsidiaries• Achieve budgeted revenues and team goals while maximizing profitability• Participate in the preparation of the annual departmental operating budget, the hotel marketing, business and financial plans • Attend weekly Revenue meeting and other required meetings • Create and implement sales plans that drive occupancy, rates and volume• Review monthly reports and sales forecasts to analysis trends, coordinate activities and monitor performance• Actively getting involved in F&B department for their P&L, operations and management• Create and develop special events and sales blitzes to show case the hotel• Attend trade shows and major market events locally, nationally and internationally• Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performances• Educate, train and motivate sales and marketing teams to achieve revenue goals• Ensure staff have the information, market data, tools and equipment to successfully carry out their jobs• Develop and maintain relationships with key clients and outside contacts• Assist with the planning and development of promotional strategies and marketing plan for the hotel• Leading team of 10 in Sales, Marketing and Revenue Management• Creating budget and marketing plan for following financial year• Collaborating with local Tourism agencies (DGC, GCECC, Event GC and TEQ)• Collaborating with Regional office, sister properties and corporate office to ensure standards and budgets are met• Finished 2022 room revenue, 150% over the budget

Melbourne, Victoria, Australia

• Creating Pre-opening P&L, Post-opening Budget (5 years)• Hiring Sales, Marketing and Revenue Management team members• Assist with the planning and development of promotional strategies and marketing plan for the hotel • Working hand in hand with the owning company’s subsidiaries• Achieve budgeted revenues and team goals while maximizing profitability• Participate in the preparation of the annual departmental operating budget, the hotel marketing, business and financial plans • Attend weekly Revenue meeting and other required meetings • Create and implement sales plans that drive occupancy, rates and volume• Review monthly reports and sales forecasts to analysis trends, coordinate activities and monitor performance• Actively getting involved in F&B department for their P&L, operations and management• Create and develop special events and sales blitzes to show case the hotel• Attend trade shows and major market events locally, nationally and internationally• Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performances• Educate, train and motivate sales and marketing teams to achieve revenue goals• Ensure staff have the information, market data, tools and equipment to successfully carry out their jobs• Develop and maintain relationships with key clients and outside contacts• Assist with the planning and development of promotional strategies and marketing plan for the hotel• Leading team of 6 in Sales, Marketing and Revenue Management• Creating budget and marketing plan for following financial year• Collaborating with local Tourism agencies (MCB, MCEC, Toursim Victoria)• Collaborating with Regional office, sister properties and corporate office to ensure standards and budgets are met.

Adelaide, Australia

** Position made redundant due to Covid – 19**• Achieve budgeted revenues and team goals while maximizing profitability.• Participate in the preparation of the annual departmental operating budget, the hotel marketing, business and financial plans • Attend weekly Revenue meeting and other required meetings• Create and implement sales plans that drive occupancy, rates and volume • Review monthly reports and sales forecasts to analysis trends, coordinate activities and monitor performance • Create and develop special events and sales blitzes to show case the hotel• Attend trade shows and major market events locally and nationally• Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performances • Educate, train and motivate sales and marketing teams to achieve revenue goals• Ensure staff have the information, market data, tools and equipment to successfully carry out their jobs• Develop and maintain relationships with key clients and outside contacts• Assist with the planning and development of promotional strategies and marketing plan for the hotel• Leading team of 18 in Sales and Marketing / C&E in two hotels• Creating budget and marketing plan for following financial year• Collaborating with Regional office, sister properties and corporate office to ensure standards and budgets are met.

Phuket, Thailand

• Achieve budgeted revenues and team goals while maximizing profitability.• Participate in the preparation of the annual departmental operating budget, the hotel marketing, business and financial plans • Assist General Manager in integration of three resorts under Angsana Laguna Phuket• Create and implement sales plans that drive occupancy, rates and volume • Review monthly reports and sales forecasts to analysis trends, coordinate activities and monitor performance • Create and develop special events and sales blitzes to show case the hotel• Attend trade shows and major market events locally and nationally• Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performances • Educate, train and motivate sales and marketing teams to achieve revenue goals• Creating F&B cross sell oppertunties within the 3 resort's F&B outlets• Managing over 15 overseas wedding in 12 months• Ensure staff have the information, market data, tools and equipment to successfully carry out their jobs• Develop and maintain relationships with key clients and outside contacts• Assist with the planning and development of promotional strategies and marketing plan for the hotel• Successfully marketed, and opened largest Conference and Event Centre in Phuket (ACES)• Leading team of 27 in Sales and Marketing and integrated 3 resort into one S&M function.• Creating budget and marketing plan for following financial year• Collaborating with Phuket Tourism Association and TAT• Collaborating with Regional office, sister properties and corporate office to ensure standards and budgets are met.

Brisbane, Australia

• Achieve budgeted revenues and team goals while maximizing profitability.• Participate in the preparation of the annual departmental operating budget, the hotel marketing, business and financial plans • Create and implement sales plans that drive occupancy, rates and volume • Review monthly reports and sales forecasts to analysis trends, coordinate activities and monitor performance • Create and develop special events and sales blitzes to show case the hotel• Attend trade shows and major market events locally and nationally• Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performances • Educate, train and motivate sales and marketing teams to achieve revenue goals• Ensure staff have the information, market data, tools and equipment to successfully carry out their jobs• Develop and maintain relationships with key clients and outside contacts• Assist with the planning and development of promotional strategies and marketing plan for the hotel• Leading team of 8 in Sales and Marketing• Personally handled TMC’s, corporate contracts and major biddings• Creating budget and marketing plan for following financial year• Collaborating with Regional office, sister properties and corporate office to ensure standards and budgets are met.• Successfully turned the GOL hotel to GOP hotel in 9 months by pushing corporate segment over 250% annually • In charge of Hotel Closing list (Due to the government compulsory resumption) from Sales, Marketing and the Revenue Management aspects• Actively engaging with BEDA, TEQ and BCEC• Hotel closed - due to Government compulsory Purchase (Dec 2018)

Gold Coast

• Achieve budgeted revenues and team goals while maximizing profitability.• Participate in the preparation of the annual departmental operating budget, the hotel marketing, business and financial plans • Create and implement sales plans that drive occupancy, rates and volume • Review monthly reports and sales forecasts to analysis trends, coordinate activities and monitor performance • Create and develop special events and sales blitzes to show case the hotel• Attend trade shows and major market events locally and nationally• Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performances • Educate, train and motivate sales and marketing teams to achieve revenue goals• Ensure staff have the information, market data, tools and equipment to successfully carry out their jobs• Develop and maintain relationships with key clients and outside contacts• Assist with the planning and development of promotional strategies and marketing plan for the hotel• Lead the team of 14 Sales, Marketing, Revenue, Reservation and Catering Dept• Creating budget and marketing plan for following financial year• Communicate with HOV (House of Versace) to ensure brand standards are followed.• Collaborating with local Tourism organizations (DGC, GCECC, and GC Events)

Guam

• Achieve budgeted revenues and team goals while maximizing profitability.• Participate in the preparation of the annual departmental operating budget, the hotel marketing, business and financial plans• Create and implement sales plans that drive occupancy, rates and volume• Review monthly reports and sales forecasts to analysis trends, coordinate activities and monitor performance• Create and develop special events and sales blitzes to show case the hotel• Attend trade shows and major market events locally and nationally• Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performances• Educate, train and motivate sales and marketing teams to achieve revenue goals• Ensure staff have the information, market data, tools and equipment to successfully carry out their jobs• Successfully featured the hotel on JTB’s Main Brochure as “L” grade (Luxury Grade). First “L” Grade hotel In Micronesia• Personally handled, major JP, KR and HK/CN accounts on brochure contributions, allotments and enquiries• Develop and maintain relationships with key clients and outside contacts• Assist with the planning and development of promotional strategies and marketing plan for the hotel• Hiring Sales and Marketing personnel.• Led the team of 9 in Sales and Marketing department• Working in collaboration with local Tourism agency and the government bodies (GVB)• Creating budget for the opening year.

Sanya, Hainan, China

• Achieve budgeted revenues and team goals while maximizing profitability.• Participate in the preparation of the annual departmental operating budget, the hotel marketing, business and financial plans • Create and implement sales plans that drive occupancy, rates and volume • Review monthly reports and sales forecasts to analysis trends, coordinate activities and monitor performance • Create and develop special events and sales blitzes to show case the hotel• Attend trade shows and major market events locally and nationally• Direct day-to-day sales activities, plan and assign work, and develop goals for team members• Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performances • Educate, train and motivate sales and marketing teams to achieve revenue goals• Ensure staff have the information, market data, tools and equipment to successfully carry out their jobs• Develop and maintain relationships with key clients and outside contacts• Assist with the planning and development of promotional strategies and marketing plan for the hotel• Leads a team of 35 in Sales, Marketing and Revenue department• #1 CTP (Contribution to profit) hotel in Greater China for Q1 2013• Achieved both budget and GOP in 2013

Design and implement a continuous pro-active, sales strategyIdentify and capture unexpected marketing opportunities Implement recovery plans to counter business threatsPrepare business plans for each property in the groupManage senior direct reports including those at Director levelOversee the maximisation of revenues through the combined efforts of the Reservations, Sales and Marketing Departments.Prepare sales and revenue budgetsEnsure sales strategies and structures are met through all offices Determine and refine sales and booking trends for the Leisure segmentPerform HR functions relating to hiring and Bi yearly team appraisalsParticipating in overseas exhibitions and attending sales calls worldwideBuild and maintain strong working relationships with other divisional managersLed team of 8 in Leisure segment of Cluster SalesBudget target achieved in November for 2011Increased Japanese market by 66%, Chinese market by 18%, CIS market by 45%, UK market 22% and US market by 42%

Dalian, Liaoning, China

Direct all sales operations and staff to maximize Hotel occupancy and revenue Prepare sales & marketing budgets, monthly forecasts and BRM reportsImplement and execute sales objectives and action plans to exceed set targets Maintain a high level of exposure for the hotel through direct sales techniquesSolicit and serve transient, group business and meetingsEnsure selling strategies are adhered to during negotiations and maximize selling opportunities whenever possibleEnsure sales staff have comprehensive and up to date knowledge of properties' unique selling points, features, amenities, services and policiesFormulate corporate offer letters, yearly contracts and other required business correspondenceProvide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mailCoordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategiesDevelop and conduct persuasive verbal sales presentations to prospective clients. Internally promote New World Hotel Dalian CORE programs

BDM responsibilities for Asian market; inbound companies and corporate companies based in major citiesDevelop and increase business share and secure high yield ratesSales trips conducted for both domestic and international opportunitiesManage, meet and greet all VIP clientsDeploy activities to maximise revenue for F&B outletsPrepare and execute promotions and special ratesGrow the hotel's meetings, incentives, conferences and exhibitions businessSource corporate segment clients through professional conference organisers

Manage International (Japanese and Western) inbound and corporate marketsDevelop and increase business share and secure high yield ratesDevelop and maintain market share against forecasts and targetsDeploy marketing strategies to maximise revenue for F&B outletsSales trips conducted to both domestic and international venuesManage International, VIP's and long stay guests Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as requiredAttend trade shows, community events and industry meetingsCheck customer satisfaction and resolve any outstanding issues

Ba, Hospitality Management

Advanced Diploma, Hotel Management