With several years of professional experience in various industries, I am a versatile and reliable Account Manager who can handle complex and diverse tasks with efficiency and accuracy. I have a strong background in insurance operations, including quoting, underwriting, policy issuance, billing, auditing, and claims management for high-profile clients such as the NFL, NBA, MLB, PGA, and NASCAR. I also have extensive skills in tech support, website administration, social media management, calendar and travel management, livestream operations, which I developed as an Executive Assistant to the CEO at a large church organization with one of the most famous television ministries in the City of Chicago.As an Account Manager and , I was the primary point of contact for disability insurance coverage for some of the largest clients in the USA. I managed over 100 files from inception to completion, ensuring timely and accurate service delivery, customer satisfaction, and compliance with surplus lines taxes and HIPAA confidentiality. I also demonstrated my ability to work with multiple carriers, policy types, and risk profiles, as well as to collaborate with internal and external stakeholders and executives. I am looking for a new opportunity to leverage my administrative, operations, management and tech expertise. I look forward to joining an institution I can call home.
Listed skills include Customer Service, Leadership, Health Insurance, Sales, and 26 others.
