Takeya Stelly Email & Phone Number

Dallas, Texas

Lead People: Fosters collaboration and builds relationships while respecting different points of view. Identifies and contributes to the development and retention of the talent to needed to meet current and future organization goals. Inspire and motivates others through personal passion, common goals, encouragement and celebration. Takes ownership and.

New York, New York

Objective learned during training: Execute strategic business objectives of a defined district in sales management, store operations, merchandising and profitability.Key responsibilities include but aren’t limited to:-Manages overall sales performance of district-Develops and implements in-store strategies to negate competitor’s efforts-Provides coaching.

Greater New York City Area

• Relocated to the east coast to help head the integration of two companies who were once each other's biggest competitions.
• Remained in the Top 25% of sales associates while also performing management duties.
• Analyzed sales numbers and assists in determination of actions for improvement including store moves
• Develops and trains on curriculum to certify sales team on customer service, product, and sales knowledge.
• Aided in the facilitation of district meetings.
• … Show more

Houston, Texas Area

• Analyzed sales numbers and assisted in determination of actions for improvement including store moves.
• Developed and trained on curriculum to certify sales team on customer service, product, and sales knowledge.
• Aided in the facilitation of district meetings.
• Ensured that allocated stores were aligned with the strategic goals of the Company in regards to store execution, sales administration, and personnel practices.

Houston, Texas Area

• Drove sales to meet/exceed regional, district, and personal goals by leading my team to execute the buying process.
• Provided excellent customer service at all times which resulted in expansion of customer base and customer loyalty.
• Utilized EZZ Credit system and MAX software to assist guests in their financing and purchasing needs
• Efficiently managed the movement of inventory such as: clearance, discontinued, incoming/outgoing merchandise.
• Ensured merchandise and POP were… Show more
• Ensured merchandise and POP were properly displayed according to current promotions. Show less

Houston, Texas Area

• As the District Trainer for incoming Managers in Training and my key accountabilities were to:
• Assist in new associate training for their first 120 days of employment by following the New Hire Education Program curriculum.
• Improve store and sales performance for self and trainees.
• Contact and welcome new associates to the district.
• Ensure new associates complete their orientation and paperwork on first day.
• Verify that new hires are registered for Ground… Show more As the District Trainer for incoming Managers in Training and my key accountabilities were to:

Houston, Texas Area

I was responsible for assigning competitive shops, formatting, transposing the findings, and distributing that information to the field for use in competitive documents. I also work in conjunction with Culture Ambassadors to help facilitate execution of the comparison grid in the sales process.

10012 West FM 1960 Bypass Unit D

Houston, Texas Area

• Operated cash registers and collected on average $4,000 daily for credit card payments.
• Increased Sear’s Holding Corporation revenue by $50,000 per month through net sales.
• Advocated product knowledge on merchandise effectively and concisely to customers.

Houston, Texas Area

• Taught and coached over 100 sales associates to execute business strategies and improve individual and team performance through a balanced leadership approach that considers customers and employee contributions
• Coached 15 individuals on the sales floor, completed monthly one-on-one coaching sessions and quarterly performance appraisals with sales team to achieve 105% comp, 6% Geek Squad Protection, and 30% accessories
• Trained and coached all employees through effective floor leadership… Show more
• Trained and coached all employees through effective floor leadership to deliver a NPS score of 80% or higher
• Coached employees on the sales floor, completed at minimum 3 one-to-one coaching sessions a month as well as a quarterly performance review Show less

Houston, Texas Area

• Performed an average of 350 outgoing calls daily.
• Renewed expiring extended warranty contracts for vehicles year 2000 and younger.
• Frequently collected 8 renewals per day to receive bonus of $25.

Houston, Texas Area

• Greeted and directed customers through the 6 essential steps of the Build a Bear Process
• Consistently exceeded accessory percentage of 50% per bear
• Informed supervisor of all safety hazards and maintained cleanliness of store

Houston, Texas Area

• Directed visitors to appropriate areas throughout departments.
• Received a minimum of 2 customer surveys a month receiving a perfect score of 10.
• Created visuals, stocked merchandise, and set-up floor sets.