Takuro Mizuno Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Infomedia is a leading global provider of DaaS and SaaS solutions that empowers the data-driven automotive ecosystem. Our innovative technology helps automakers and dealership partners measurably improve productivity, profitability and customer retention. Infomedia’s product vision is to provide car industry with an integrated suite of solutions across the vehicle and customer lifecycle, enhancing the customer experience and making dealers and automakers more efficient and profitable.​- Global relationship management: Playing the key role and acting as main point of contact with a major automotive brand, our key account for the company - Enhanced Solution Quality: Continuously improved the quality of solutions, ensuring key stakeholders remained convinced and loyal to our unique offerings.- Market-Specific Expertise: Leveraged my Japanese background to effectively manage accounts in the Japan market, understanding the nuances of Japanese business practices and promoting our solutions in a traditionally conservative industry.- Leadership in Delivery: Orchestrated software engineers and programmers to deliver tailored solutions that address customer pain points, acting as a conductor to manage and align the team’s efforts.

Sydney, New South Wales, Australia

- Achieved record-high commercial option sales in FY22 Q1 for Non-Docking-Station-Options (e.g., audio, input devices, webcams, adapters) in the ANZ region.- Consistently met and exceeded quarterly targets by raising awareness and promoting products both internally and externally.- Successfully executed a channel sell-in/sell-through program, collaborating closely with top 2 major distributors in Australia to move products from distributors to end customers.- Increased brand awareness for Lenovo accessories by conducting live demo webinars, effectively showcasing the commercial benefits of accessories in a hybrid workplace.

Sydney, New South Wales, Australia

- Consistently achieved gross margin targets across multiple fiscal years, demonstrating strong financial performance.- Expanded the digital archiving business by forming strategic partnerships with cloud solution providers and ECM vendors.- Promoted the Fujitsu AI platform by collaborating with local hospitals and researchers, enhancing its visibility and adoption.- Maintained strong, mutually beneficial relationships with independent software vendors and solution partners.- Increased customer satisfaction by streamlining the end-user service support infrastructure.- Modernized and streamlined distribution methods per product category, increasing gross margins despite a drop in sales volume.- Implemented a vertical market strategy that opened up new sales opportunities and increased revenue by integrating simple products with cloud solutions.- Transformed commodified hardware into solution-based offerings, creating new revenue streams.- Acted as a bridge for innovative hardware from Japan HQ, introducing new ideas to the local market.

Sydney, Australia

• Enhanced customer service performance by implementing a motivation scheme based on individual engineer analysis, expanding skill sets.• Managed field engineers' skill development program and mobile device integration project.• Strengthened third-party product service by closely collaborating with vendors.

Tokyo, Japan

• Implemented managed service outsourcing concept to Asia Pacific regions, driving increased efficiency and cost savings.• Executed sales training in Asia Pacific region for outsourcing services, enhancing team performance and client satisfaction.• Coordinated RFP responses for IT outsourcing tenders across Asia Pacific regions, resulting in successful contract acquisitions and revenue growth.

Bachelor'S Degree, World Politics

Majored International Politics and Economics

High School Diploma