Documenting internal processes for workflow management for a dental lab that fabricates implant dental crowns. After observing overall workflows, created visual aids and drafted manual to be used by new hires for internal training purposes.

Assisting Dr. Bronis Verhage in producing ancillary course materials for undergraduate and grauduate marketing courses.

Worked on audit engagement teams doing:1) Public Company SAS 100 Review; 2) Benefit Plan audits (participant data testing, distribution testing, admin and investment expense testing)3) Compilation4) Potential client research5) Tax research for planning purposes

Assisted in drafting communications from the City Council District 11 office for City Council proclamations, and press releases. Active in the City of Atlanta Sister Cities Commission to help foster economic development opportunities in collaboration with the Atlanta Metro Chamber of Commerce. Assisted in resolving constituent issues by interfacing with various city departments.

Assisted the Fundraising Manager with events and marketing campaigns to raise funds and awareness of the organization's mission in the Greater Atlanta area. In addition to fundraising duties, I also engaged in opportunities to help clients with housing, employment, and job training; I also mentored middle and high school children of clients to assist in assimilating culturally and socially.

Short-term project serving as an assistant liaison between IBM USA and IBM Japan by assisting in the migration from a regional internal asset management tracking system, Dragon, to streamlining to a global internal asset management tracking system, e-AMT.The project was a collaboration between the IT and Accounting departments to ensure proper depreciation of fixed assets of the company. Upon successful migration, the role transformed into a technical writing and IT support capacity; while assisting IBM Japan users in e-AMT, I also wrote an internal technical manual documenting the process of the IT system and common troubleshooting. The project also provided an invaluable opportunity to engage in limited translation and foreign language skills.