Director of the Transportation Department:>> Comprehensive management of the transportation department that insures 85% of all transportation companies in the State of Israel.>> Overall responsibility for the quality of service of the department>> Overall responsibility of recruiting new customers to the department and annual sales targets.>> Overall responsibility on Talent recruitment and management>> Direct and indirect management of about 20… Show more Director of the Transportation Department:>> Comprehensive management of the transportation department that insures 85% of all transportation companies in the State of Israel.>> Overall responsibility for the quality of service of the department>> Overall responsibility of recruiting new customers to the department and annual sales targets.>> Overall responsibility on Talent recruitment and management>> Direct and indirect management of about 20 team managers, portfolio managers and field sales managers.>> Liability for an insurance portfolio with a production of millions of shekels a month and includes hundreds of strategic customers. Show less

setting up a service department from scratch that includes:>> writing job definitions, setting goals, writing training sets and assimilating professional material for managers and representatives in the field.>> Management of a recruitment system and responsibility for the absorption of all employees in the system.>> Direct management of the managers in the lineup.>> Working with many interfaces inside and outside the company>> Maintain a direct… Show more setting up a service department from scratch that includes:>> writing job definitions, setting goals, writing training sets and assimilating professional material for managers and representatives in the field.>> Management of a recruitment system and responsibility for the absorption of all employees in the system.>> Direct management of the managers in the lineup.>> Working with many interfaces inside and outside the company>> Maintain a direct relationship with strategic customers.>> Management of availability, quantity and quality goals. Show less

> The position includes: Management of a center in the field of elementary insurance with 60 representatives as well as direct management of the team managers> Responsible shift management, including the creation of day-to-day management routines, which include changing placements, arranging work and ongoing and close management in the operational aspect to improve waiting times at the center.> Management of a recruitment system and training, including accompanying recruitment… Show more > The position includes: Management of a center in the field of elementary insurance with 60 representatives as well as direct management of the team managers> Responsible shift management, including the creation of day-to-day management routines, which include changing placements, arranging work and ongoing and close management in the operational aspect to improve waiting times at the center.> Management of a recruitment system and training, including accompanying recruitment processes and absorbing representatives and managers to the center.> Motivation, mentoring and leading team leaders and representatives to meet quantitative, qualitative and operational goals.> Managing routines that include meetings of team managers, operations meetings, conducting training and assimilating professional knowledge in the center.> Management and execution of initiation and control processes while providing feedback and corrective activities accordingly. Show less

The role includes: handling end to end process of property claims against insurance companies and private parties, negotiating and representing in courts.

Direct management of about 20 Sales & Service Representatives and senior reps Maintaining relationships with strategic customersManagement of service and sales goalsManagement and leadership of service quality