Tal Bar is a Customer Success Team Lead at Fiverr. They is proficient in English. Colleagues describe them as "Tal is one of the nicest, collaborative ,professional colleagues I have ever met.He has vast amount of experience in developing strong relationships with international B2B customers, while identifying and leveraging business opportunities for the company itself. Highly recommended! "
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Customer Success Team LeadFiverrPetah Tikva, Il -
Customer Success LeadFiverr May 2024 - PresentTel Aviv District, Israel● Leading Sales Domains & Projects● Creating & Leading & Monitoring Sales workflows ● Creating & Managing projects from A-Z ● Managing 100+ SMB & Enterprise accounts● Maintaining ongoing relationships with businesses, partners, and in-house ● Creating & Presenting ongoing webinars -
Senior B2B Customer Success ManagerFiverr Aug 2022 - May 2024Tel Aviv, Israel● Managing 250+ SMB & Enterprise accounts● Establishing ongoing relationships both with customers & partners● Creating a vetting process according to the partners' needs● Creating & Presenting ongoing business webinars- customers & partners● Creating & Leading partners and customers forums -
Customer Success ManagerFiverr Oct 2021 - Aug 2022Tel Aviv, Israel● Managing a portfolio of 250+ accounts● My KPIs - In-App activity, retention, renewal, revenues, upselling, ASP, etc● Business consultancy, Business Coaching, Sales Coaching, Time Management, SEOoptimizations● Analyzing reports and initiating action items● Accomplishments - I have created an ongoing, step-by-step business seminar for ourcustomers & trained the team. -
Customer Success LeadYoung Engineers Sep 2015 - Sep 2021Israel● Managing a team of 8 Customer Success Managers, responsible for over 300 global B2B customers from the US, Canada, China, Europe, and the UAE.● Managing 50 tier-1 clients, overseeing integrations (SAAS platform, mobile app, and physical products), monitoring adoption rates, revenues, and pricing/negotiating renewals. ● Analyzing KPIs (In-App activity, retention, renewal, etc.) to monitor the account and identify potential upselling/optimizations through the integration of new products and features.● Ingesting/filtering customer requests, and working directly with product, QA, UI/UX, and other technical teams on the features backlog. -
Customer Success Training SpecialistYoung Engineers E2 Aug 2013 - Sep 2015Israel● Create visual reports, quarterly business reviews, and tailor-made marketing, statistics, and strategy presentations and demos.● Managed the company's training program, providing extensive product training for customers in various fields such as coding, physics, engineering, and science.● In charge of the company's applications, providing support and educating users.● Drove, built, and managed new partnerships to support the company's strategy and increase brand awareness. -
Customer Service Team LeadIvory Jan 2012 - Jun 2013IsraelHead of Customer Service, Ivory Computer and Mobile Ltd.• In charge of the customer service team.• Responsible for clients' direct sales, retention rate, returning customers and product satisfaction.
Tal Bar Education Details
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Business Administration And Management, General -
History Teacher Education
Frequently Asked Questions about Tal Bar
What company does Tal Bar work for?
Tal Bar works for Fiverr
What is Tal Bar's role at the current company?
Tal Bar's current role is Customer Success Team Lead.
What schools did Tal Bar attend?
Tal Bar attended Ono Academic College, The Open University Of Israel.
Who are Tal Bar's colleagues?
Tal Bar's colleagues are Elite Khan, Nowroj Haider, Danish Gillani, Ariful Islam, Lamiya Akter, Nouman Khokhar, Arch Hasem.
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