- Outline and execute annual marketing campaigns for major holidays and chapter events across various channels, including social media, and email; successfully raising over $1M over 2 years.- Collaborate with the Director of Chapters’ Operations to manage volunteer recruitment and retention efforts, maintain volunteer databases, and facilitate communication between staff and 25+ international chapters, donors, and stakeholders to execute successful fundraising events, benefit dinners, and mixers. - Utilize the NeonCRM nonprofit suite to administer the online webpage setup of 60+ events, including fundraising and registration links, reports, and surveys.- Support the development and implementation of SOPs, guidelines, and volunteer role descriptions, and ensure compliance with applicable laws, regulations, and organizational policies and procedures.

- Researched and drafted daily media briefs on topics ranging from regional issues in the Middle East to US foreign policy, in coordination with the communications and research officers at the Jordan Information Bureau (JIB).- Monitored developing stories and updated JIB officers on topics relevant to the United States, Jordan, and the Middle East.- Produced reports on think tank events and briefings by the White House, State Department, and other federal entities.

- Recruited, trained, and managed 20+ dedicated interns on campaign procedures and tracking systems- Worked with 200+ students to increase constituency engagement for the Break Free From Plastics Campaign through phone-banking, canvassing, and direct community engagement- Utilized various forms of media to increase campaign and organization recognition on social media

- Managed 5 clients through the course of their job application process by communicating efficiently, applying research skills, submitting job applications, doing follow-ups, and providing job interview training- Administered government paperwork pertaining to the client's health insurance and benefits- Provided translation services for Syrian Arabic speaking clients during meetings with the Leon County SchoolBoard, doctor appointments, informational meetings, trainings and interviews

- Translated legal proposals/contracts and meetings from English to Arabic- Researched casebooks for precedent and relevant data to support open cases handled by the firm- Assisted with preparation for trials, hearings, and depositions, including analyzing cases and suggesting various possible defenses

- Handled all customer service functions, including POS, sales, answering telephones and providing information to customers- Performed excellent product promotion and up-selling- Handled daily inventory management and showroom set-up

- Performed excellent customer service including resolving customer complaints and questions- Handled money, performed transactions and returns, and all other POS duties- Managed product and sales promotion- Performed closing duties such as showroom set-up and cleanup