As an E-commerce Manager, my role included (but was not limited to) the below responsibilities;• Responsible for P&L and financial performance of the online store.• Building strategic and operational procedures for e-commerce across all concerned departments.• Working with internal teams to improve product content in line with the brand guidelines.• Initiating eCommerce development projects to enhance the overall position of the brand's online store.• Planning and executing promotions and launch campaigns while coordinating with Marketing teams.• Building a strong understanding of the brand's core demographics to enhance store performance.• Managing and optimizing the brand's online store content and overall website look and feel.• Utilizing multiple digital channels to ensure media is reaching new and potential target audiences. • Working with Marketing to ensure high-quality, relevant traffic is being directed to the brand's website.• Creating and maintaining a strong eCommerce strategy focused on achieving department goals.• Developing short- and long-term plans and budgets for the eCommerce division and its activities.• Partnering with Finance to prepare platform development cost plans based on business requirements.• Planning and managing a financial plan/budget to achieve eCommerce sales targets.• Promoting a positive environment that attracts, motivates, and retains top-quality individuals.• Building, training, and managing a strong eCommerce team to collaboratively work on achieving the full potential of the eCommerce division.

As a Digital Marketing Specialist, my role included (but was not limited to) the below responsibilities;• Creating and implementing DM strategies to meet business objectives across all digital channels.• Preparing and managing DM budgets to ensure a positive ROI for all DM campaigns and efforts.• Conducting keyword research and identifying SEO opportunities to improve the store's discoverability.• Building a strong SEO strategy to ensures better positioning and ranking for the brand.• Creating and executing SM calendars while coordinating with Marketing and Branding teams.• Publishing planned content on the company's various Social Media accounts.• Identifying and implementing the latest DM trends to increase the effectiveness of our DM efforts.• Managing and optimizing Social Digital Marketing campaigns on a daily basis.• Collaborating with Marketing and Branding teams to create engaging content for all digital channels.• Developing personalized content for key markets and different geographical areas.• Launching and managing performance marketing campaigns on major advertising platforms.• Monitoring and analyzing the performance of our DM campaigns to improve performance.• Planning and Executing Email Marketing and SMS campaigns that align with business requirements.• Responding to customer inquiries on all Social Media channels.• Preparing monthly reports that clearly show results from all of our DM efforts across all digital channels.

As a Project Manager for a market research company, my role included (but was not limited to) the below responsibilities;• Supporting and following operational processes to deliver against a custom-designed program• Ensuring projects are within the project budget and reporting issues and resolutions to management.• Manage timelines and work against timelines and execute against timelines• Partnering with internal stakeholders on research design, development, and delivery

As a Project Manager for a market research company, my role included (but was not limited to) the below responsibilities;• Managing projects from beginning to end, including planning, organizing, and managing resources.• Reviewing existing research methodology to identify opportunities for improvement.• Evaluating research proposals to determine the feasibility of the project, including reviewing budgets.• Collaborating with clients to develop research questions and study designs that meet their needs.• Leading teams of researchers to identify data sources, develop surveys, and create reports.• Directing the activities of researchers and other project staff members who collect data.• Conducting research using secondary sources, such as previously published studies.• Analyzing data and preparing reports based on findings.• Communicating with clients to clarify information, resolve issues, and ensure satisfaction with the results.

As a Freelance E-commerce Specialist, my role included (but was not limited to) the below responsibilities;• Responsible for growing our revenue and customer base for clients.• Managing the complete online store, making sure all content, and images, are relevant.• Devising robust E-commerce strategies to increase conversions and drive revenue.• Communicating business needs to designers and developers to produce relevant future designs.• Researching and testing relevant E-commerce applications to help clients achieve business goals.• Researching and making sure the site is up to date from an SEO perspective.• Executing all promotional events and brand updates as required by the client.• Working together with the DM teams to execute cohesive promotional E-commerce content.• Leading and taking ownership of E-commerce projects using an entrepreneurial approach.• Identifying trends and insights to help in optimizing E-commerce website performance and speed.• Monitoring the performance of all E-commerce and DM campaigns creating reports for the client.• Implementing a strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.

As a Freelance Social Media Marketing Specialist, my role included (but was not limited to) the below responsibilities;• Developing social media strategies that meet the client's goals and objectives.• Creating, curating, and managing relevant social media content to reach the client's ideal customers.• Monitoring, listening, and responding to users on the client's social media channels/accounts.• Assisting design and branding teams in creating compelling social media content.• Designing, creating, and managing promotions and social media campaigns.• Identifying threats and opportunities in user-generated content surrounding the business.• Preparing performance reports for the client showing results across all social media channels.

As a Freelance Digital Marketing Specialist, my role included (but was not limited to) the below responsibilities;• Preparing digital marketing strategies that serve the client's goals and requirements.• Assisting clients in the preparation of digital marketing targets and budgets.• Launching and managing performance campaigns with a focus on increasing sales.• Maintaining clients' social media accounts, with the objective of growing their online presence.• Launching and managing e-mail marketing campaigns that follow the overall DM strategy.• Supporting graphic design and branding teams with creating content for all DM channels.• Conducting ongoing content, keyword and URL audits to improve SEO positioning.• Measuring analyzing and reporting the effectiveness and efficiency of all DM campaigns.• Providing detailed reporting relating to all DM activities.

As a Senior Agency Coordinator, my role included (but was not limited to) the below responsibilities;International Agencies• Working with international collection agencies to regularize delinquent customers.• Setting monthly, quarterly and yearly targets and KPIs for these agencies.• Insuring that agencies achieve their monthly targets.In-house/Local Agencies• Looking at clients' portfolios and prioritizing their debt to focus on high-risk debt.• Collection of overdue debts within the portfolio.• Client Account reconciliations.• Building relationships with clients to ensure faster payments.• Managing client queries and disputes in a professional, none confrontational manner.• Setting credit limits on high-risk accounts.• Preparation of the aged debt report.• Managing total outstanding and working with the client to reduce it accordingly.• General Accounts Administration.

As a Personal Banking Advisor, my role included (but was not limited to) the below responsibilities;• Processing, following up and finalizing customers' applications/requests.• Performing day-to-day product sales, Marketing, and service activities.• Providing, presenting, and explaining to customers the bank's financial services.• Full Awareness of all bank products & features to increase business volume.• Support and coach new staff.• Assistance for the top management and working team.• Responding to inquiries.• Resolving complaints.

As a Model/Recruiting Agent, my role included (but was not limited to) the below responsibilities;Modeling for international Top brands such as Air India and being part of their TV ads as well as Recruiting performers for similar T.V Advertisements and product promotions around the world while handling their needs as well as their financial issues.Job Role Included :• Recruiting potential candidates.• Interviewing and assessing prospective applicants.• Drawing up short-lists.• Organizing interviews and selection events.• Making arrangements for the advertisement of vacancies.• Helping applicants prepare for interviews.• Negotiating contracts.

As an Event Manager, Organizer & Promotor, my role included (but was not limited to) the below responsibilities;Promoting and organizing Events & Concerts for Major Night Clubs & venues: Enigma J.W Marriott, Mumbai/ Ramada, Mumbai/ Rock Bottom, Mumbai/ One Lounge, Pune/ Zync, Pune.My Role specifically included :Managing Company Events• Researching markets to identify opportunities for events.• Liaising with clients to ascertain their precise event requirements.• Producing detailed proposals for events (e.g. timelines, venues, suppliers, staffing, and budgets).• Preparing and managing budgets.• Securing and booking a suitable venue or location for events.• Ensuring insurance, legal, health, and safety obligations were adhered to.• Coordinating with venue management, caterers, stand designers, contractors, and performers.• Organizing facilities for car parking, traffic control, security, first aid, hospitality, and the media.• Planning room layouts and the entertainment program, scheduling workshops and demonstrations.• Coordinating staffing requirements and staff briefings.• Liaising with clients and designers to create a brand for the event.• Overseeing the dismantling and removal of the event and clearing the venue efficiently.• Post-event evaluation (including data entry and analysis and producing reports for event stakeholders).Managing Live Performance Events• Booking performance artists such as singers, DJs, and musicians.• Negotiating deals with club owners.• Setting door prices and organizing special promotions.• Liaising with artists and/or their agents.• Organizing publicity for events, including flyers and posters.• Distributing publicity materials.• Ensuring the smooth running of events on the night.• Providing V.I.P. lists.• Liaising with security and bar staff.• Managing budgets and accounts.