Venkata Ramana Talapalli Email & Phone Number

An achievement-driven professional with 20 years of rich and extensive experience in BPO Operations, Project / Program Management, Process Excellence and Account Management1. Currently heading India Operations for IRIS KPO Resourcing2. An accomplished professional with experience in leading Line of Businesses (LOBs) worth US$ 15 million in revenues 3. Led offshore operations spanning 500+ employees in US Real Estate (Commercial Mortgage), European Retail Banking, UK Credit Cards and US Financial Reporting (XBRL) domains4. Successfully managing P&L responsibility for 14 years and maintaining excellent relationship with new prospects 5. Transformed business strategies into executable plans, led implementations and managed P&L responsibility6. Proven experience in account management, operations, compliance and process excellence 7. Extensive experience in developing and monitoring metrics/KPIs, customizing dashboards8. Enhancing internal controls, driving quality initiatives, and maximizing customer satisfaction levels

Listed skills include It Audit, Project Finance, Business Process Re Engineering, Outsourcing, and 28 others.