- Grew a marketing automation bot from 0 to 500+ subscribers in 5 months using Messenger and Instagram Chatbots (ManyChat) and integrated CRM services in HubSpot to simplify and automate client relationships.- Analyzed data gathered through ManyChat, reported them to the marketing department, and created an actionable plan which improved conversion rates by 24%.- Built a Chatbot food ordering system using Manychat and Google Sheets integration for a local restaurant which increased the restaurants’ customer engagement and food ordering volume by 15% in the first month.- Customized website themes through WordPress and enhanced hosting services which led to a 20 point increase in the website’s speed index.- Organized and cleaned over 800+ property and contact data in Excel for a real estate company and coordinated CRM migration smoothly.- Created intricate chatbots for 4+ clients, provided technical support, and taught Live Chat Agents methods of communicating with users and ways of maneuvering ManyChat.

- Collaborated in designing a compensation plan for a recommendation engine in a Food Tech startup company.- Collaborated with developers to design a data model on MySQL and connected it to Microsoft Power Apps to design a custom app for the organization.- Tested the iOS app and reported over 20 flaws to 4+ developers which resolved numerous technical issues.