As a manager with a focus on e-commerce, I have experience leading projects across various channels including B2C, B2B, and wholesale. Working closely with IT, I have successfully developed and launched e-commerce platforms that have streamlined online sales and improved customer experiences.My work with delivery partner, Pandago, has allowed me to oversee operational activities and ensure timely and efficient delivery of products to our customers. Additionally, I have led the launch of B2B e-commerce platforms that have enabled seamless transactions between businesses.Overall, my expertise in project management and e-commerce has allowed me to develop strategies that drive sales growth and improve customer satisfaction. I am always seeking new opportunities to innovate and improve e-commerce operations, and I look forward to continuing to drive success in this exciting field.

• Reported directly to COO (Chief Operating Officer)• Managed 10 million direct-to-consumer eCommerce business for a high-end furniture company. Responsible for leading the site strategy and building product roadmap.• Developed plan for new website. Managed full project lifecycle: strategy, design, development, testing, and implementation. Increased conversion by 35%, reduced bounce rate by 42%, and improved user engagement.• Directly responsible for developing and executing the National digital strategy to ignite profitable growth in e-Commerce channels. Identify and analyze products strategy, including trends, competition, promotion, pricing and other factors that impact directly to sales.• Create and present all reporting including sales reports, CRM, email, and Google Analytics and setting KPI's for online business.• Worked to streamline all processes needed to support and grow the direct to consumer business.• Recommend and implement best practices to drive efficiency, for my team to ensure proper steps in fulfilling a customer order.

• Developed multi-platform advertising campaign for retail clients.• Executed digital marketing strategy for account, while also outperforming the competition in all engagement metrics for eCommerce business.• Collaborate with marketing staff in the development and production of visual content.• Coordinate live-streaming events’ social media interaction and broadcast. Assist with creating post-production content for further use across media channels.• Create content for email marketing campaigns• Identify social media opportunities and develop an actionable plan for execution.• Recommend and develop strategies for growing and leveraging our social media follower base using promotions, contests, polls, ads, surveys and referral programs.

• Responsible for planning and selling the company’s products to all eCommerce platforms (daraz.com.bd, othoba.com etc)• Develop eCommerce sales strategy, forecast sales volumes, and manage sales processes for each account to achieve sales goals.• Manage the content creation and listing of products across all marketplaces.• Monitor daily sales, inventory and generate reports• Query management for Facebook page (facebook.com/regalfurniturebangladesh)

• Designing new features while managing older ones• Monitoring application performance, overseeing traffic drops related to usability, and preparing for other relevant issues that may arise • Creating prototypes and mockups, managing brand quality consistency, and designing high-quality graphic images• Working together with Back End Developers to improve usability• Developing the standards of codes and libraries such that they are easily traceable in future• Creating user-friendly web pages by using markup languages, such as HTML• Maximizing the application pace by optimizing the scalability of applications• Being up to date with current trends and emerging technologies