Talaya James Email & Phone Number

Hyattsville, Maryland, United States

● Process and sanction documentation for the issuance of identification badges, ensuring adherence to organizational policies and procedures.● Advise WMATA employees and contractor personnel on the policies and procedures related to the issuance of identification badges.● Manage and monitor the inventory of initialized employee, contractor, and retiree badges, ensuring accurate inventory control.● Assist in the organization and oversight of office projects, contributing to… Show more ● Process and sanction documentation for the issuance of identification badges, ensuring adherence to organizational policies and procedures.● Advise WMATA employees and contractor personnel on the policies and procedures related to the issuance of identification badges.● Manage and monitor the inventory of initialized employee, contractor, and retiree badges, ensuring accurate inventory control.● Assist in the organization and oversight of office projects, contributing to efficient operations and timely project completion.● Respond to telephone and in-person inquiries and requests, delivering exemplary customer service and prompt issue resolution.● Incorporate contractor information into the WMATA badge scheduling system, ensuring precise and timely scheduling for badge issuance.● Update and maintain the TRES spreadsheet of expired and non-functional cards, ensuring the secure destruction of obsolete cards. Show less

Washington, District Of Columbia, United States

● Lead on-site administrative and facility operations in a high-volume office with 100+ employees while providing ad.● Develop innovative solutions for enhancing workspace functionality by leading office reconfigurations.● Support event management by facilitating internal communication efforts, itinerary planning, offsite logistics such as catering, dinner reservations, team building activities, and hotel/travel coordination.● Precisely oversee the help-desk ticketing system by… Show more ● Lead on-site administrative and facility operations in a high-volume office with 100+ employees while providing ad.● Develop innovative solutions for enhancing workspace functionality by leading office reconfigurations.● Support event management by facilitating internal communication efforts, itinerary planning, offsite logistics such as catering, dinner reservations, team building activities, and hotel/travel coordination.● Precisely oversee the help-desk ticketing system by monitoring and addressing 20+ weekly internal service and procurement requests across departments using the ServiceNow platform.● Conduct procurement operations for IT software and hardware equipment by sourcing quotes, introducing cost-saving strategies, and creating purchase orders for acquisitions surpassing $1,000. Show less

Lanham, Maryland

● Provided high level administrative and project management support to senior executives and business partners by coordinating domestic/international travel, internal meeting prep, and on-site operations.● Coordinated complex, high-impact meetings (All hands, board meetings, special committees, and client conferences) across multiple time zones while partnering with C-suite executives to support meeting prep and track action items.

Capitol Heights, Md

● Exhibited effective leadership by managing the distribution of workflows within a team of 25 members while recommending improvements to increase productivity.● Showcased exceptional organizational skills by meeting challenging deadlines and leading the successful execution of over 10 projects.● Orchestrated on-boarding process for new hires, while also facilitating cross-training activities, with a focus on achieving optimal proficiency across all operational functions.

Certificate, Project Management, 4.0

Bachelor Of Science - Bs, Business Administration, 3.4

Associate Of Arts - Aa, Business Management, 3.7

Activities and Societies: Phi Theta Kappa