Heather Talbot Email & Phone Number

Carmel, In, Us

Carmel, In

Assess business impacts to prioritize projects and feedback requests. Review and respond to subpoena requests.Serve as a SONI Content SME to write, audit, and validate improvements to process documents and job aids.Continually requested by managers to work on special projects, such as identifying and editing all external and internal letters, emails, templates, and forms to incorporate the new branding terminology, logo, website, and email address.Apply mutual fund industry knowledge to 401k plan updates ranging from financial advisor payments to share class changes to contributions and distributions. Communicate with third-party administrators, plan sponsors, and brokers to clarify missing or contradictory instructions. Provide customer service by educating clients on DOL concepts and regulations. Share new discoveries with team members. CG Pride Community Indy Site Lead and Co-Ambassador.

Hired and managed all freelancers, including PEs, CEs, TEs, compositors, art renderers, indexers, proofreaders, and cover copywriters. Managed schedule of 100 fast-cycle print and digital products per year representing more than $6.4 million in revenue. Revised designs to save 10% on plate budget. Adept at rolling out new processes and ensuring full compliance of implementation. Collaborated with publisher, finance, sales, marketing, editorial, manufacturing, and inventory to ensure products were available for promos, conferences, and year-end goals. Served as the liaison between internal employees and external vendors and independent contractors. Maintained master Excel spreadsheet of all products and updated IPS database to ensure data integrity. Approved Profit & Loss fundings. Managed plate budget expenses. Approved invoices. Implemented image permissions process to protect company from litigation. Incorporated acquired companies into the fold. Motivated and retained all freelancers throughout the uncertainty of Chapter 11 filing.

Organized and prioritized books from the development stage through publication. Trained and mentored new project editors. Revised and updated author, series, and copyeditor guidelines. Copyedited in accordance with The Chicago Manual of Style.

Shepherded books from concept through publication. Performed meticulous copyedits to ensure the highest quality for the customer. Collaborated with each level of the team, from associate publisher to layout technician, to maintain accuracy and consistency within the product as well as the series. Thorough knowledge of AP Stylebook.

Calculated precise employee pension benefits for clients. Initiated creation of the employee training manual.

B.A., Professional Technical Writing; B.A., English

Activities and Societies: Secretary of Habitat for Humanity (1992-1994). Purdue Crew (1991). Worked 20 hours per week for International.

Minor, Management

Education record

Completed managerial training offered by Thomson Reuters. PLATO Tracks 1 (75 Hours), 2 (50 Hours), and 3 (20 Hours).