- Manage time and attendance for all employees using Ceridian payroll system, ensuring accuracy and compliance.- Administere corporate group benefits programs (medical, dental, RRSP, health and wellness), overseeing enrollment, terminations, and annual renewals.- Lead the full-cycle recruitment process, including creating job descriptions, posting positions, screening candidates, conducting interviews, and managing hiring documentation.- Coordinate and managed orientation and onboarding processes, developing new hire and training documentation to support employee integration.- Maintaine and reported HR KPIs and metrics, delivering insights through HR tracking and reporting.- Supporte the Joint Health and Safety Committee (JHSC), creating meeting minutes and collaborating on outstanding health and safety actions.- Contribute to health and safety initiatives by documenting incidents, investigating root causes, and implementing corrective actions with the H&S Supervisor.- Organize and attended corporate events, job fairs, employee gatherings, and workshops to promote engagement and company presence.- Assist the Director and HR Supervisor with development and implementation of HR projects and programs.- Provide backup support for payroll administration and accommodation processes as needed.

Employee Management•Acted as the primary point of contact, efficiently handling day-to-day employee inquiries, and providing comprehensive support, fostering a positive and productive work environment.•Drove the onboarding process for more than 80 new hires, ensuring a smooth transition and rapid integration into the organization.•Demonstrated meticulous attention to detail by verifying, collecting, and validating data to ensure new employee files complied with audit standards.•Led and facilitated 7 focus groups alongside Talent Development, leveraging insightful data analysis to contribute to the development of an Employee Value Proposition (EVP) and enhance employee engagement.•Proactively identified gaps in parental and retirement transition plans, devising solutions to bridge these gaps and improve overall employee experience and satisfaction.Recruitment•Spearheaded end-to-end recruitment efforts, including high-level managerial roles, successfully securing qualified candidates for over 50 open positions within an average timeframe of just 41 days.•Skillfully collaborated with hiring managers and recruitment agencies to source and hire top talent for temporary, contractor, and consultant positions, optimizing workforce flexibility and driving operational efficiency.•Leveraged a diverse range of platforms, including Indeed, LinkedIn, and internal databases, to strategically upload and track open positions, significantly expanding reach and attracting a wide pool of exceptional candidates.•Proactively researched and implemented an advanced Applicant Tracking System (ATS), streamlining recruitment, enhancing efficiency, and enabling data-driven decision-making.

•Conducted a comprehensive job analysis, strategically identifying and addressing critical performance management issues and concerns, resulting in targeted interventions for enhanced employee productivity and organizational success. •Demonstrated exceptional instructional design and training by meticulously drafting a comprehensive training manual to ensure a seamless onboarding process and accelerate employee proficiency. •Spearheaded the hiring process, actively pre-screening and conducting interviews with applicants, enabling informed decisions based on relevant competencies and organizational fit.

•Demonstrated exceptional customer service skills by promptly and effectively responding to customer inquiries, whether in person, over the phone, or via digital channels, ensuring a seamless and satisfying customer experience. •Employed robust CRM software to meticulously create and maintain comprehensive records of customer interactions, ensuring accurate and up-to-date information for enhanced customer service delivery and personalized engagement. •Expertly guided customers in their vehicle selection process by conducting thorough assessments of their preferences, and requirements, effectively matching them with the perfect vehicle resulting in heightened customer satisfaction and increased sales.

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