• Monitor, assess, and coordinate services to assist family and children in achieving goals.• Develop and implement service plans to address family and children’s individual needs.• Conduct field visits to schools, homes, and hospitals while coordinating with law enforcement and school personnel.• Work in conjunction with colleagues to provide assessment and case management for customers.

• Developed safety plans to protect family and children faced with emotional and physical abuse.• Investigated and assessed referrals of suspected child abuse and neglect.• Developed visitation plans and monitored visitations with siblings and family members.• Organized and Maintained files, telephone contacts, and referrals for services.

• Gathered documentation to develop a service plan to present to the courts. • Developed and maintained knowledge of referral resources throughout the service area.

• Observed safe money handling procedures and secure transaction practices. • Partnered to create and maintain a hassle-free customer service culture, focused on solutions-based selling and an exceptional customer experience.

• Maintained case records and wrote detailed reports about assigned cases. • Documented client contacts promptly to meet federal, state, and agency’s guidelines

• Evaluated academic and social growth of students and kept appropriate records to include attendance reports, checklists, and other recordkeeping activities, as necessary.• Developed lesson plans and organized daily class time so that students completed instruction within the allotted time.• Established and maintained standards of student behavior to provide an orderly and productive classroom environment.• Tutored and assisted children with school assignments and homework.• Identified student needs and cooperates with other professional staff members in assessing and helping students solve learning, health, and attitude problems.