Product Analyst at India's leading B2B Retail & Secondary Sales platform, specializing in the pharmaceutical industry, I play a critical role in driving business growth and operational efficiency through strategic product management and data-driven insights.I lead the development and ongoing management of TruSales, a secondary sales data delivery system that streamlines the distribution of B2B secondary sales and near-expiry data via SFTP and API. TruSales has not only driven a 25% increase in revenue, but it has also attracted major pharmaceutical clients by enhancing their access to critical B2B data. This improved data visibility directly supports better decision-making and operational efficiency within these companies.In addition to TruSales, I am also responsible for the development and integration of a Customer Relationship Management (CRM) app focused on monitoring distributor performance. This initiative has resulted in a 20% increase in distributor data collection by leveraging data analysis and fostering cross-functional collaboration. The app enhances operational visibility, empowering our sales and operations teams to make informed, strategic decisions that align with our business goals.During my tenure, I continuously focus on enhancing product effectiveness by collaborating closely with sales and operations teams. This ensures that our product development is consistently aligned with business needs, driving improvements in product functionality and fostering a culture of strong interdepartmental collaboration, all of which contribute to the ongoing success of the company.

In my role as a Business Analyst, I have driven significant improvements in operational efficiency and customer satisfaction by optimizing order processing time by 30% through predictive analysis, which led to a 40% reduction in short picking errors. These enhancements streamlined operations, delivering a more seamless experience for customers.I have been instrumental in integrating complex systems via Kafka clusters, Oracle GoldenGate, and database replication, which facilitated seamless ETL operations across critical areas such as front-end, order management, inventory, and cataloging systems. This integration ensured data consistency and reliability across platforms, contributing to more efficient operations.A key achievement was boosting customer retention by 15% through A/B testing and strategic marketing campaigns. Additionally, I developed customer-focused dashboards for the UX/UI team using time series analysis and customer behavior prediction on Looker Studio with Google Analytics. These efforts enhanced the app and website experience, driving better engagement and satisfaction.I led the rollout of the Realtime Central Inventory Platform, which provided real-time stock updates and accurate availability, resulting in a 30% reduction in overselling and improved inventory control. I also implemented the Website Management Console for JioMart, enabling businesses to optimize their online presence, enhance customer experiences, and boost sales through data-driven decisions.

1. Working with different departments to understand the whole business process.2. Working on various tools (Tableau/Power BI) and excel for business analysis.3. Doing data analysis to increase the business efficiency.4. Working with the Chief Business Head on various projects related to business analysis.

1. Teaching life skills to students of grade 1-12.2. Conducting various workshops for students.3. Preparing students for Model United Nations.4. Conducting and chairing Model United Nations.

1. Worked on an engineering project which was aimed to help improve the overall working efficiency of the engineering department.2. Transitioning from projects to the operations phase.3. Executed operations regarding overall engineering requirements.

1. Trained on monitoring network devices.2. Worked on basic troubleshooting scenarios.3. Learned about network diagram and typologies.