Muhammad Talha Jahan Email & Phone Number

Islāmābād, Pakistan

As an Account Manager at Zones, I specialize in serving Small and Medium-sized Businesses (SMBs) across the USA. My mission is to build strong, lasting relationships with our clients, ensuring their technology needs are met and exceeded. I tailor solutions that align with their business objectives using tools like Microsoft Dynamics 365 and our in-house CRM system.🔑 Key Responsibilities:Client Engagement: I collaborate closely with SMB clients, understanding their unique challenges and goals. By actively listening, I tailor solutions that align with their business objectives.Technology Solutions: From hardware and software to cloud services, I guide clients through the ever-evolving tech landscape. My goal is to empower them with the right tools for growth.Project Management: Whether it’s a network upgrade or a software implementation, I oversee projects from inception to successful completion.Relationship Building: Trust is paramount. I foster long-term partnerships by consistently delivering value and exceptional service.🚀 Impact:Driving Growth: By optimizing technology investments, I contribute to the growth and success of SMBs.Problem Solver: I thrive on solving complex challenges, ensuring seamless operations for our clients.Collaborator: Working closely with cross-functional teams, I bridge the gap between technology and business outcomes.

Islāmābād, Pakistan

Islāmābād, Pakistan

I honed my skills in providing top-notch customer service and building strong client relationships. Handling various customer inquiries, resolving issues, and ensuring satisfaction were key responsibilities. My time at SquareTrade allowed me to develop excellent communication and problem-solving abilities, alongside a deep understanding of the insurance industry. I extensively used Salesforce and CRM systems to manage customer interactions and improve service delivery.Key Responsibilities:Resolved customer complaints promptly using Salesforce and CRM tools.Built and maintained positive client relationships.Provided accurate information and assistance to customers.Collaborated with team members to improve overall customer experience.

Islāmābād, Pakistan

Sales and Marketing Specialist with a proven track record of generating revenue and building strong customer relationships in the industry. Expertise in advising stakeholders on innovative tactics to outperform competitors.Generated sales and revenue by implementing effective sales strategies.Monitored market trends and analyzed customer behavior to develop targeted marketing campaignsStayed up to date with the industry trends and competitor activities to proactively adapt strategies

As an intern at the Pakistan Meteorological Department, I had the opportunity to delve into the fascinating world of glaciology. Using ArcGIS, I analyzed satellite images and employed remote sensing techniques to study the glaciers in the Hunza Valley. My work focused on understanding their melting patterns, monitoring glacier surge events, and assessing their impact on communities downstream.🌏 The Hunza Valley, nestled in the Karakoram Range, is home to some of the world’s most spectacular glaciers. By combining geospatial data with scientific insights, I contributed to our understanding of these icy giants and their role in shaping the landscape.🔍 Key Contributions:Glacier Monitoring: Tracked changes in glacier extent over time, identifying areas of retreat or advance.Hydrological Modeling: Investigated how glacier meltwater feeds into rivers, affecting water availability for downstream communities.Risk Assessment: Assessed the potential hazards posed by glacier surges, especially during peak melting seasons.📈 This experience deepened my appreciation for the delicate balance between natural processes and human livelihoods. I’m excited to continue exploring the intersection of climate science, geospatial technology, and environmental resilience.

Islāmābād, Pakistan

As an E-commerce Business Development Manager at Waqferr Store, I played a pivotal role in driving the growth and success of the online business. From product management to customer acquisition, I oversaw various aspects of the online operations, ensuring seamless customer experience and driving revenue growth.Led the development and expansion of Waqferr Store's online presence, establishing it as a thriving e-commerce platform.Managed end to end product management, including sourcing, pricing and inventory management. Conducted comprehensive market research to identify emerging trends and opportunities.

Bachelor Of Science - Bs, Geology/Earth Science, General

As a passionate geophysics graduate, I navigated seismic waves, explored subsurface mysteries, and deciphered Earth’s secrets. Fieldwork.

Participant, Leadership

The Aspire Leaders Program is a transformative initiative that welcomes low-income, first-generation college students and recent graduates.