Talha Ghyas Email & Phone Number

Dubai, United Arab Emirates

As an Enterprise Account Manager for ZeroFox, a leading external cybersecurity vendor specializing in Digital Risk Protection and Threat Intelligence, I spearhead strategic account management tactics across APAC-MEA. Key responsibilities and achievements include:• Successfully navigating the complexities of the APAC-MEA markets, ensuring client satisfaction and sustained revenue growth.• Managing and servicing a diverse portfolio of Enterprise accounts, achieving a remarkable annual turnover.• Responsible for Threat Intelligence Feeds, Digital Risk Protection, Takedown of Malicious Content, Social Media Security, External Attack Surface Management, Dark Web Monitoring, Executive (VIP) Protection and Incident Breach Response services. • Leading the strategic renewal process, consistently exceeding renewal targets. Proactively identifying up-selling opportunities, contributing to increased revenue streams.• Conducting regular cadence calls with clients, fostering strong relationships, and addressing concerns. Hosting impactful business review meetings with top management to align solutions with client objectives and ensure an early renewal. • Engaging in continuous professional development, participating in regular training sessions on product updates and sales techniques. Maintaining up-to-date knowledge of the rapidly evolving cybersecurity landscape, while preparing for the CompTIA Security+ technical certification. • Working collaboratively with cross-functional teams, including operations and sales engineers, to ensure seamless client support and address technical requirements.• Developing new business opportunities by collaborating with resellers, distributors, and existing accounts.

Dubai, United Arab Emirates

As an accomplished Account Manager at Bayzat, a prominent SaaS company, I orchestrated impactful strategies to drive sales revenue within a portfolio of over 100 Strategic accounts, resulting in substantial annual revenue. Key highlights of my tenure include:• Managed sales initiatives from a diverse clientele of over 100 commercial accounts within the Middle East. • Governed service account managers to efficiently handle customer care and provided direction to three distinct departments within the operations team.• Took a proactive role in client education by conducting comprehensive training sessions on products, policies, the SaaS platform, and regulatory requirements, ensuring clients were well-versed in utilizing our offerings effectively.• Mentored and coached the Consumer Sales Team, imparting valuable knowledge, insights, and tips to enhance their skill set, build a robust sales pipeline, and execute successful up-selling strategies.• Managed the service and support for over 10,000 employees, delivering exceptional service, resolving escalations, and ensuring client satisfaction on a large scale.

Dubai, United Arab Emirates

As a Brand Consultant at Samsung, I played a pivotal role in the promotion and showcasing of cutting-edge technologies, specifically focusing on UHD TVs and Samsung VR headsets. My key responsibilities included:• Demonstrated key features of Samsung's latest UHD TVs, providing customers with in-depth insights into the product capabilities.• Acted as a brand ambassador for Samsung, passionately advocating the benefits and advancements of UHD TVs and VR headset technologies.• Established strong rapport with customers through informative sessions, addressing inquiries, and ensuring a positive customer experience with Samsung products.• Achieved the distinction of being the top sales performer by consistently exceeding sales targets for UHD TVs at a time where the technology was big-budget and only recently innovated.