Administrative Support: Provide general administrative support to the management team and project managers, including scheduling meetings, managing calendars, and preparing correspondence.Document Management: Organize and maintain project documentation, contracts, and records. Ensure all documents are up to date and easily accessible.Communication: Serve as the primary point of contact for subcontractors, clients, and internal teams. Handle inquiries, relay information, and facilitate communication effectively.Project Coordination: Assist in tracking project timelines, budgets, and deliverables. Help coordinate project activities and follow up on tasks as needed.Data Entry and Reporting: Input and manage data in spreadsheets and project management tools. Prepare regular reports and presentations as required.Office Management: Support daily office operations, including ordering supplies, maintaining office equipment, and ensuring a tidy work environment.Compliance: Assist in ensuring compliance with company policies and procedures, as well as industry regulations.

After being promoted from laboratory accessioner within the company I had the pleasure to move into the Quality and Regulatory affairs department. During this time I focused on CAP/CLIA and NY state accreditation requirements as well as Federal and State requirements for virology laboratories.Worked across multiple locations and all departments to ensure total compliance to the Quality Plan.Reviewed, inspected, and updated applicable quality assurance documents including but not limited to SOPs and regulatory and safety guidelines,.Maintain laboratory inspection readiness by maintaining accurate and complete records for all laboratory training, maintenance, and critical data records.Assist with creating, coordinating and maintaining ongoing employee education programs and associated records.Supported employee on boarding /off boarding to ensure accurate records, safety training, and promote the company culture.Create and maintain records for incidents, deviations, CAPA records, staff training, personnel files, and all associated tracking documentation.

Responsible for sample intake and registration within a proprietary tracking system.Ensured that all patient demographic information was correct and matched the requested assay.Maintained HIPAA compliance and ensured all patient information was confidential.Escalated patient inquiry to the correct channel or department.Prepare samples for laboratory assay.Handled clinical (BSL 2) virology patient samples in CLIA accredited laboratory.Maintained cleanly and safe workplace through disinfecting practices and personal safety equipment.

Obtained accurate patient information to ensure complete records.Maintained patient medical recordsObtained and updated patient health insurance information for accurate billingProvided customer service to all patientsProvided financing information to patientsGuided patient through admissions process and answered patient questionsLogged patient information digitally via MeditechProcessed billing and payment information from patients

Created engaging and informative social events for residents on campus.Coordinated, planned, and marketed campus wide events to promote student engagement.Provided paraprofessional advice and counseling to students regarding educational, social, and mental health concerns.Participated in regular audits and maintained administrative records.Responded to calls during on call hours ensuring that students in crisis were always able to reach a staff memeber.Acted as a moderator to student discourse and disagreements among residents.Enforced campus housing rules and regulations and escalated issues up the correct channels.