Help small business owners to get certifications with the City and County of Denver to get opportunities to bid for government contracts. Offer marketing and business consulting to small businesses to market their certifications to the government

www.postnet.com/co152 | https://postnetco152.espwebsite.com/Marketing business solutions to small businesses. Specialized in:√ Marketing Consulting √ Graphic design√ Printing√ ShippingOther services:Notary | Web design | Mailboxes | Packaging

www.collaborat.bizCollaborat, LLC can help you with the following services:Consulting√ Business√ MarketingCurrently, I am providing consulting services for the MBO where I work with small business owners to help them getting certifications with the local government.We are proud of our outstanding quality and our dedication to meet your needs.Our clients include:REMAXDenver Elections DivisionColorado WorksState of Colorado - Minority Business OfficeContact:720-315-2918taliabond@collaborat.biz

Part-time affiliate in charge of developing critical thinking skills and discernment in students. Coach and provide feedback to students’ projects, essays and presentations. Collaborate with community business leaders to be guest speakers and evaluate student’s marketing and business projects. √ Use the SIOP (Sheltered Instruction Observation Protocol) method√ Design presentations to illustrate marketing and sustainable business concepts√ Led and encourage discussions relating global current events with academic material and University’s mission and vision.√ Collaborated with University’s Human Resource department in the hiring process of new faculty

In charge of providing ongoing operational support to business accounts by developing and inspiring employees to deliver KPI’s results in service delivery, customer service, transportation, production, imaging, and order fulfillment. I Cultivate and develop trusted customer relations, provide solutions to customer needs and resolve issues.Go to leader to take responsibility on complex projects and manage change. √ Invested in employee development, training, coaching, cross training, empowerment and recognition that resulted in a 90% approval rating in leadership competencies based on company’s survey.√ Generated and executed projects of up to $250K in revenue by analyzing and problem solving customer challenges, partnering with cross-functional teams and completing them within the service level agreement.

Leader of the customer care department including call center, back office, administration support and online customer service. Managed the performance of supervisors and employees. Collaborated and partnered with cross-functional units in strategizing effective and cohesive communication with the public. √ Motivated teams and improved morale resulting in increase performance and employee satisfaction.

Managed and supervised teams in the day-to-day operational activities, trouble shoot phone activations, resolved customer issues, upgraded services and provided one call resolution. Motivated, coached and developed employee skills. Coordinated work schedules and implemented best practices. Collaborated with internal support teams to run the business more efficiently. Met and exceeded company goals. √ Developed and implemented recognition program√ Recipient of Circle of Excellence award for collaborating in the planning and execution of operational activities like piloting new software systems

Supervised and mentored employees in providing excellent customer service. Achieved KPI’s of sales, one call resolution, upgrades and quality service. √ Recipient of Circle of Excellence Award for exceeding sales objectives