- Leveraged marketing experience to enhance customer experience, resulting in a 20% sales growth over 4 months.- Facilitated qualitative research to understand client needs, driving insights-driven strategies for improved customer satisfaction.- Implemented new customer service best practices, leading to increased customer retention.- Trained and mentored 2 employees, both of whom are now ranked among the top 10 sellers.

- Engaged in sessions with Disney executives, gaining valuable insights into corporate strategies and business operations.- Collaborated with Disney theme park associates to enhance customer engagement, driving improved guest experiences- Worked alongside associates to develop initiatives aimed at boosting sales within the theme park environment.

- Managed and maintained the chapter's website and social media platforms.- Looked over social media to ensure consistent branding and timely updates.- Created flyers for events, holidays, and celebrations.- Developed and implemented technology initiatives to enhance chapter operations and communication.- Provided technical support for virtual and in-person events, ensuring seamless execution.- Assisted in the setup and management of virtual meetings and webinars via Zoom or other conferencing tools.

- Organized major university events, including Homecoming and Spring Fling, generating over $70,000 in profits with a budget of $35,000. - Sold out 5+ events within two days through effective marketing strategies. - Grew Instagram insights by 10% through promotional materials.- Oversaw media teams and manage social media accounts, driving engagement across Instagram, Twitter, and GroupMe platforms.

- Boosted social media engagement by 40%, led advertising strategies, and grew Instagram pages by 100+ followers per class board.- Increased interest in executive assistant roles with 40+ new applicants—the first surge in two year. -Secured a two-year sponsorship partnership with Tones of Melanin for Lincoln University SGA at the CIAA Tournament

- Contributed to advertising strategy and project documentation for major brands, including NIKE and McDonald’s.- Developed a campaign for NIKE ACG, earning second place in a competitive presentation.- Participated in weekly panels to analyze advertising trends and inform strategy for high-profile clients.