Talia Johnson Email & Phone Number

Gainesville, Fl, Us

Radicollab specializes in:> Corporate collaboration and meeting coaching> Workshop facilitation (virtual and in-person)> Off-site company retreat design> Design sprints> Strategic planning workshops> UX design consulting servicesWhether you’re looking to streamline your team collaboration or enhance your users’ experiences, Radicollab has got you covered.Click the "Visit My Website" button on my LinkedIn profile and book a Discovery Call! ☎️

Presented our highly interactive and collaborative session called, "Meetings Suck: Stop wasting time and make meetings that matter" at the Texas Dreamin' Salesforce Community Conference with co-speaker Anita Smith.

Gainesville, Florida, Us

Richmond, Va, Us

If you are serious about landing a Salesforce job and starting a lucrative career I'm 100% sure this is for you! Get started today with the completely free 5 Day Challenge here: https://talentstacker.rfrl.co/p85nq▪ Provide support on social platforms and act as the voice of Talent Stacker. ▪ Champion Salesforce careers and embody the culture and vibe of Talent Stacker.▪ Keep in touch with the overarching community, including both technical and non-technical user groups.▪ Identify and form partnerships with organizations and individuals in the Salesforce ecosystem, including employers, non-alumni, and alumni Salesforce professionals, user groups inside and outside the Salesforce space, and collaboration opportunities.

San Francisco, California, Us

San Francisco, California, Us

Clicked believes that everyone should have access to real-world, hands-on learning experiences and career-building coaching to explore, develop, and launch their career.Clicked community members are career explorers finding and pursuing careers. They join learning experiences alongside peers and coaches to help guide them on their journey while working on real-company scenarios.▪ Oversaw operations of multiple learning experiences and connected coaches, clients, and learners.▪ Oversaw implementation of our learning design into LMS with LX Designers and Program Managers.▪ Managed Clicked Salesforce Coaches during recruitment, onboarding, and execution of learning experiences.▪ Scheduled and ran live learning experiences alongside Clicked Salesforce Coaches for 500 member community.▪ Acted as the Salesforce SME (Subject Matter Expert) on the Clicked internal team.

Gb

One of the top consulting and accounting firms in the world, PwC is a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services.▪ Add value to the delivery team by working with the business, Product Owner, and Technical Architect to create clarity around business objectives through the development and refinement of user stories.▪ Solve business problems working with global delivery teams using Agile and Scrum methodologies.▪ Standing in for Scrum Master, leading Scrum meetings.▪ Utilizing Salesforce Sales Cloud CRM and Salesforce Experience Cloud in a project developing a global community site for PwC Global Alumni with 7000+ external users and growing.▪ Manage a variety of viewpoints from global stakeholders to build consensus and create positive outcomes for all parties.▪ Address sub-standard work or work that does not meet firm's/client's expectations.▪ Assess the impact of new requirements on Salesforce.com end users across Sales, Service, Marketing, IT, and Operations, including core technologies and processes, and all upstream and downstream connected applications and integrations.▪ Translate requirements and implementation approaches between business and Devs/Architects.▪ Demonstrate understanding of all phases of applications systems analysis and the SDLC development methodology (Agile/Scrum/Scrum Master duties)▪ Act as User Experience (UX), user-centered design, usability, and accessibility-focused SME and Functional Analyst through the SDLC.

Palm Coast, Fl, Us

Coastal Cloud is a Salesforce Expert Partner providing Consulting, Implementation and Managed Services for Businesses, Nonprofits, and the Public Sector.▪ Salesforce Partner Consulting with team of Consultants, Sr. Consultants, and Project Manager▪ Gather Requirements and think creatively to implement and configure enterprise CRM and ERP systems, including various Salesforce Clouds and integrations for 5000+ users▪ Salesforce (SFDC) Administration, Configuration, and Data Migration duties as needed▪ Agile User Stories, Testing Scripts, Job Aids, and Documentation creation ▪ User Acceptance Testing (UAT), and Regression Testing▪ Design UX of Fields, Page Layouts, List Views, and Automations for efficiency and User Adoption.

San Francisco, California, Us

Kubrio (formerly Galileo) is the new innovative self-directed online school and EdTech company for students aged 8-18 who are worldschoolers, homeschoolers and/or unschoolers from all over the world.▪ Worldschooling Consulting with prospective families from managed community▪ Regular informational calls with interested homeschooling parents ▪ Educating new Local Self-Directed Learning Center Founders on best practices through live calls and Facebook Community Management▪ Email marketing and social media campaigns to existing schools and learning centers

San Francisco, California, Us

▪ Summit Host for the 2020 Homeschooling Global Summit which reached over 10,000 participants▪ Assisted planning team for 2020 Homeschooling Global Summit▪ Managed and optimized social media community for this fully-remote online self-directed learning global school.

Richmond, Va, Us

Salesforce Professional Development program member, learning and exploring best practices through participation in live workshops as well as extensive practical application experience.Implementation of full NPSP solution to track and report on successes and struggles of program's 700+ members▪ Gathering Detail Requirements & Full-Solution Documentation for Requirement Delivery▪ Weekly Meetings to Review Salesforce Configuration Updates and Determine Next Steps for Continued process improvements and new enhancement prioritization▪ End User Training Documentation and Workshops to ensure understanding and user adoption of customizations▪ Automations Including Email Templates, Alerts, Process Builders & Flows in order to properly solution for business needs▪ Salesforce Security - Ongoing Maintenance and structuring of Roles/Profiles/Permission Sets/Sharing Settings▪ User Interface Customizations - Including Lightning Layouts and Page Layouts to facilitate a streamlined User Management

London, England, Gb

▪ 6 Month Salesforce Admin and career training with experienced Customer Relationship Management (CRM) experts, trainers, and mentors▪ Hands-on projects with Salesforce org and Salesforce Sales Cloud operational support and administration▪ Community building with a small cohort of learners

UberBooth creates unforgeable photo experiences for brands and private events in north Florida.▪ Guide clients’ journey from discovery, inquiry, exploration, and decision all the way to fulfillment.▪ Created 100+ photo experiences with 10’s of 1000’s of impressions for brands andprivate events.▪ Established profitability acting as photo booth attendant, graphic / web designer, marketing manager, sales manager, tech support personnel, and client relationship manager.▪ Generate leads and contribute to sales efforts to drive profit maximization, customer retention, revenue generation, and business development.▪ Utilize customer statements to understand needs and determine possible value-added services that improve customer experience.▪ Maintain up-to-date knowledge of industry software and hardware.▪ Track and manage events, customers, revenue, and customer communications via CRM software.

Thrive Hive is a self-directed learning community for children ages 5-19 as an awesome alternative to school and full-time homeschooling. Members are offered control of their own learning and play in a resource-rich environment with staff facilitators who offer assistance when needed. Inspired by Sudbury Valley School and the Agile Learning Center models.▪ Facilitated learning for members with a staff of 4▪ Created and managed branding, social media marketing, and website▪ Cultivated a community of eager supporters and prospective families▪ Managed finances and accounting▪ Organized meetings and fundraisers▪ Hired and trained staff

Scottsdale, Az, Us

Provided empathetic, customer-centered, and efficient Intuit TurboTax product support via voice calls, email, co-browsing software, Salesforce Service Cloud, Salesforce Omni-Channel, and video chat.▪ Used analytical and critical thinking skills in combination with troubleshooting and problem-solving knowledge to assist customers.▪ Independently researched and located answers from web pages and resources while documenting interactions and engaging customers on calls.▪ Provided a smiling face, professional appearance, and helpful attitude via video and voice calls to customers in need of support.

Gainesville, Florida, Us

Updated and enhanced college’s website for an improved user experience, working closely with 20 departmental content editors to train on best practices that helped the college achieve its goals. Planned, researched, and created new posts and articles for college's website.▪ Created and maintained a backup of digital web assets.▪ Provided technical support and training to departmental editors via phone, email, and in-person meetings.▪ Planned and implemented web projects at the request of a variety of college staff members.▪ Scanned for and corrected design and formatting inconsistencies in web pages previously edited by others.▪ Updated outdated template code to meet the college’s immediate needs and assisted with migration to college-wide WordPress template.▪ Researched relevant keywords and implemented SEO changes throughout college’s website.

Asheville, Nc, Us

Designed new website concept and led web development with a remote team for local business.▪ Leveraged technical skills to create promo videos for YouTube, including managing sound, lighting, filming, and editing.▪ Researched target market and keywords to improve online and social media marketing.

Assisted and solved problems of regional sales reps, retailers, and customers via a high volume of phone calls and emails for online gaming startup.▪ Provided detailed answers to customers’ technical support questions for company’s immersive, online games that were linked to physical toys products.▪ Fulfilled product sample orders for retail customers.▪ Provided sales support to retailers placing wholesale reorders.

Atlanta, Ga, Us

Consulted with clients and development teams to conceptualize designs and implemented static/animated websites. Worked with team to design client websites, logos, and graphics from concept to final product, providing recommendations and revisions.▪ Collaborated with project manager and programmers to lay out site functionality.▪ Designed websites using Adobe Dreamweaver, Adobe Photoshop, HTML, and CSS.▪ Communicated regularly with clients and team members throughout website development process.

Bachelor Of Fine Arts - Bfa, Graphic Design

Bachelor Of Fine Arts - Bfa, Fine And Studio Arts, Electronic Intermedia

Computer/Information Technology Administration And Management

Certificate Of Completion, Ux Research