Plan, Organize and execute activities for the residents living at the nursing home. I also create care plans for 40 resident's to attain challenging goals and assess their progress every 90 days. It's a rewarding position to have as a new career.

Help Desk and Break/Fix support for the Wallingford Site in CT

• Provide second tier customer support for the Globe roll-out of SAP• Responsible for defining, researching and trouble-shooting incoming issues in their peregrine ticketing system.• Answer web tickets and route them to correct team if unresolved• Follow-up with users on existing issues

• Manage day to day operations of the global Helpdesk. Provide primary support for desktop issues throughout the global enterprise. (Requires proficiency in all Microsoft Operating Systems, - Win95, Win98, W2k, XP, NT and Windows Server 2003 - as well as in all Microsoft Office suites.)• Responsible for defining, deploying, training and maintaining CA's Service Desk environment for problem tracking.• Primary support resource for Hummingbirds DM. • Involved in planning, testing and… Show more • Manage day to day operations of the global Helpdesk. Provide primary support for desktop issues throughout the global enterprise. (Requires proficiency in all Microsoft Operating Systems, - Win95, Win98, W2k, XP, NT and Windows Server 2003 - as well as in all Microsoft Office suites.)• Responsible for defining, deploying, training and maintaining CA's Service Desk environment for problem tracking.• Primary support resource for Hummingbirds DM. • Involved in planning, testing and deploying Windows 2000 Professional and as well as Windows XP Professional throughout the enterprise.• Provide oversight and support for Outlook & Exchange requests/issues.• Manage Active Directory on the network.• Analyze and troubleshoot all TCP/IP issues. (Requires a thorough knowledge of the enterprise networking infrastructure.) Show less