Talita Colin Pereira Email & Phone Number

County Dublin, Ireland

Dublin

• Test project assigned to identify localisation bugs.
• Review language components (e.g. Text & Audio files) before and after integration.
• Identify and detail defects in a clear and concise manner using the designated bug tracking database.
• Complete regression/verification testing.
• Provide ad-hoc translations.
• Identify and document any audio or text Brazilian Portuguese related bugs in-game.

Dublin, County Dublin, Ireland

• Support Team Lead with activities such as reporting, buddy system, chat monitoring, team metrics.
• Point of contact for new joiners, assisting in terms of policies, features, recent updates and training.
• Mentor agents in areas of expertise.
• Meeting or exceeding internal and external targets for account management, driving partner satisfaction.
• Acting as a vSME for the team during the night shift helping a big team with general and specific questions about the right… Show more
• Acting as a vSME for the team during the night shift helping a big team with general and specific questions about the right workflow/troubleshooting steps to follow. Show less

Dublin, County Dublin, Ireland

• Assisting with shadowing training of new joiners explaining WF processes, tools and communication.
• Answering enquiries via email and chat on a daily basis within SLA and with very high-quality standards.
• Emphasis on driving high customer satisfaction and resolution.
• Identifying flag trends and potential global technical issues.
• Troubleshooting with users, processing suggestions, escalating issues, and other information to ensure a constant improvement in the user… Show more
• Troubleshooting with users, processing suggestions, escalating issues, and other information to ensure a constant improvement in the user experience.

• Edit images for social media purposes on Adobe Photoshop.
• Translating content from English to Portuguese (Brazil) for social media posts.
• Working within tight deadlines and SLAs for publishing.
• No supervision needed, I had to achieve completion of tasks dealing with priorities and on time.
• Handled at least 45 images to edit within the period of 1 day.
• Translation of 14 pages with many different topics at hand within a day.

São Paulo, Brasil

• Branding creation;
• Campaign planner;
• Social Media;
• Marketing;
• Website design.

Dublin, Ireland

- Assisting clients in all the activities of daily living.- Facilitating clients to maintain and promote their independence- Assisting clients in the taking of medication in line with policy and procedure

São Paulo, Brazil

- Planning campaigns and events- Branding and logo creation- Creating and editing the company internal and external marketing related materials (design and content)

São Paulo, Brazil

- Planning campaigns and events- Branding and logo creation- Creating and editing the company internal and external marketing related materials (design and content)

São Paulo, Brazil

- Creation of new content and bringing information for employees- Organizing events

Vargem Grande Paulista, Brazil

- Ads creation for the magazine clients- Direct contact with clients- Editing the magazine

São Paulo, Brazil

- Branding- Folders and flyers creation for events

Bachelor'S Degree, Publicidade E Propaganda

Digital Marketing And Social Media

General English, Foreign Languages And Literatures, General

Ensino Médio