Talitha Mocelin Freitas Email & Phone Number

Coquitlam, Bc, Ca

Canada

Port Coquitlam, British Columbia, Canada

Curitiba, Brazil

Responsible for mapping new opportunities for sales of new services. Prospecting for potential clients and Actively acting on clients at risk to ensure retention. Main achievements• Promoted to Relationship Consultant position within a year as a result of high performance andstrong interpersonal skills.• Nominated as an HR ambassador, contributing to issues related to staff well-being and motivation.• Responsible for a client portfolio with revenues of more than 2 million.• Increased cross sale by 30% in 2 years.• Worked in retaining clients with performance above 95%.• Recognized for being the consultant who most referred new clients to the company in the south of the country.• Winner of 3rd place in the sales campaign being among the best consultants in the country.07/2015 – 06/2016 - Relationship Assistant

Curitiba, Brazil

Responsible for creating an environment of necessary conditions for the whole team to achieve the expected goals, focusing on the achievement of results. Continually give feedback to each of the team about their way of working at work. Innovate and increase organizational capacity.Main achievements• Customer service and sales.• Led the Team that increased individual sales by 50% and 65% of corporate sales in one year.• Reduced return and order cancellation by 15%.• Participated in the contract negotiations in new partnerships.• Increased of 10% of new Corporate customers in one quarter.

Curitiba, Brazil

Responsible for assistance in the branch administrative area, assisting the manager in his routine activities and in the control of Budget management, information management, and preparation and analysis of reports, facilitating the decision making of immediate superiors.Main achievements• Created new reports that facilitated branch manager decision making.• Created, elaborated and executed sales actions for the sales team.• awarded for best sales campaign communication.• Winner of the Attitude IN Award - award program for employees with the largest Initiative and Innovation in the company.

Curitiba, Brazil

Follow the trends of the beauty market, identifying new profitable opportunities and proposing new courses also from research with students, proposing strategic changes in current courses and ensuring the training of teachers.Main achievements• Managed the team responsible for 75% increase in sales.• Participated in the elaboration of the new company logo.• Led of the installation, and implementation of the company's system, optimizing the processes of enrollment, cash and opening courses.• Led the charity service project, with beauty services for the needy community.• Responsible for the implementation of a website to publicize the company's courses. • Received three promotions in the company for my good performance.10/2007 – 05/2009 Cash / Financial Operator01/2006 – 09/2007 Receptionist / Secretary09/2004 – 12/2005 Intern

Financial Management, Certificate

Post Graduate In Administration, Business Administration

Pós Graduação Em Admonistração De Empresas

Management Processes, Administration