Lucas S. Email & Phone Number

Kirkland, Washington, United States

Kirkland, Washington, United States

- Utilize various marketing strategies to attract prospects, including networking, social media, direct mailings, and open houses.- Build a database of all current, past, and prospective clients with detailed notes. Regularly follow up with that database.- Advise clients on current market conditions and provide in-depth knowledge of local real estate trends.- Daily analysis of local Real Estate activity and relevant industry news to stay informed of market changes and local impact.- Create Real Estate Reviews and CMA’s for clients to evaluate fair market values for potential sellers or buyers of a home.- Conduct property viewings, create and present offers, and negotiate complex contracts between buyers and sellers.- Developed a strong network of industry professionals, including mortgage brokers, home inspectors, and contractors.- Manage client relationships with regular communication, education, and availability, creating satisfaction and repeat business.- Keep records of all communications and transactions as required by State and Federal Law.

Bellevue, Washington, United States

- Worked directly with the VP of Sales to implement systems and build the PNW Division Sales Team from the startup phase- Called on local Real Estate brokerages to demonstrate the TJH brand and secure new relationships with brokers- Presented the TJH value in person, over the phone, and via video conferencing to brokerages and prospective buyers- Fostered ongoing broker account relationships with consistent communication and collaboration, ensuring future business- Partnered with listing agents to strategize pricing, collateral, timing, and overall marketing for each new home listing- Created and maintained Salesforce reports and dashboards for lead generation, upcoming inventory releases, and KPI tracking- Cost Analysis and underwriting for Luxury Custom homes, modifying spreadsheets to accommodate WA State taxes and fees- Analyzed home sales and pricing, viewed competing builders’ products, and remained cognizant of the local market trends- Coordinated communication between Executives, architects, designers, construction, purchasing, and Custom homebuyers

Bothell, Washington, United States

- Managed and supported a team of Community Sales Managers across multiple PRH communities- Coached and trained team members using proven techniques from Jeff Shore’s industry-leading sales training- Collaborated with the VP of Sales to determine pricing and new releases each week in each community- Contributed to staffing decisions as new communities opened and other communities closed out- Visited competitor’s sites and models to stay on top of competition and trends, and to seek out potential talent for recruitment- Prepared staff for new communities with spec readings, site walks, plat map review, collateral, and signage / boot routes- Completely redesigned and standardized the sales team’s weekly recap format for efficiency- Implemented changes to our internal process for documenting electrical upgrade options to minimize confusion with trades

Bothell, Washington, United States

- Greeted, Probed and qualified potential buyers, focusing on identifying their current dissatisfaction and reasons for buying- Demonstrated our product and built value in our homes by magnifying the benefits, tailored to their specific needs- Asked logical questions to smoke out any true objections, overcame those objections, and asked for the sale- Regular follow-up with potential homebuyers to keep them engaged, finding reasons to invite them back to the community- Negotiated contracts and managed all processes, addenda, and communication daily to ensure a smooth closing- Managed design and finish upgrades, collected deposits, communicated all change orders, and verified upgrade completion- Generated traffic by updating listings, calling previous visitors, networking with agents, and collaboration w/ marketing team - Maintained impeccable Model Home appearance and monitored the cleanliness and curb appeal of each job site- Weekly reports detailing traffic, recapping community activity and prospects, and reporting on local competition activityCompetition shopping, strengthening market knowledge and creating awareness of buyers’ experiences with other builders• Regular communication with the operations teams and management to create synergy and build strong internal relationships- Conducted weekly meetings with Sales and Operations for each community, and attended regular Sales Meetings as needed- Approached every transaction with a “customer first” mentality, establishing trust and creating repeat customers for life- Continued expansion of knowledge and understanding of construction standards, design trends, POS and HOA documentationACCOLADES:*Rookie of the Year - New Home Council Tribute Awards, 2018

Bellevue, Wa

- Met or exceeded Personal Sales and Key Performance Indicator goals on a monthly and quarterly basis- Followed up with customers using data from “Wish Lists” to keep them engaged and give them reasons to buy or revisit- Met or exceeded Market/Area Sales and Key Performance Indicator goals on a monthly and quarterly basis- Cold called neighboring businesses and apartment managers to create partnerships for new residents needing mattresses- Oversaw sales and operations for all subordinates, ensuring high levels of integrity and productivity- Training and development of new hires as they exit initial training and enter a competitive commission sales environment- Documented coaching and development of team members on a weekly and monthly basis- Supervised sales probation for bottom performers, administer SMART goals, and set up action plans for improvement- Maintained impeccable store condition standards to create a welcoming environment for guests and clients- Created a fun and safe workplace for sales professionals to excel on the floor ACCOLADES:*Manager of the Year Award: 2014*President's Club Winner: 2014*President’s Circle: 2016*Million Dollar Writer Award: 2014*Divisional Top Writer Award: 2014*Regional Salesperson of the Month Awards: Feb 2012, Oct 2011, April 2009*Store/Market of the Month Awards: June 2014, May 2013, April 2009, March 2009*Multiple Century Club Awards: December 2016, Oct 2014, Sep 2014, Oct 2011, June 2008

Seattle, Wa

- Maintain ongoing knowledge of ever-changing mortgage products and underwriting guidelines- Master Genesis LOS and Automated Underwriting Systems, including DU and LP, for daily file management- Execute loan transactions with the highest level of integrity, efficiency, and thorough communication- Use qualifying information to shop, package, present, and close each mortgage product available to borrowers- Manually underwrite each file prior to submission using guidelines, rate matrices, and AUS engines- Manage consistent, clear communication with clients and 3rd parties, ensuring loans close in a timely manner- Continue ongoing relationships with clients to warrant satisfaction and earn future business opportunitiesACCOLADES:*Top Salesman Award: May 2007

Bachelor Of Science - Bs, Recreation And Tourism: Tourism Management

*President: CWU Travel and Tourism Club *Alpha Sigma Lambda Honor Society Member

Associate Of Arts And Sciences - Aas, General Studies