Leonard Talom Kounga - B.Eng - Mba Email & Phone Number

Johannesburg, Gp, Za

Shenzhen深圳 , Canton 廣東 , Cn

Transsion Holdings is best known for its high-quality multi-brand smart devices. Such as TECNO,ITEL, INFINIX, Boomplay, Etc...I lead a cross-functional team to deliver the best value to our customers.BRIEF JOB's SUMMARY• Drive P&L, lead business activities to achieve revenue and brand growth• Lead all commercial activities, establish market position for our products and services• Develop distributors’ sales and marketing operations• Route to market• Steer branding, advertising, promotional campaigns, public relations, to drive brands awareness• Monitor supply chain activities• Plan and execute a 2T distribution model with distributors• Establish B2B channels that focus on operators to increase our brand image and NPS• Use Miller Heiman methodology to design the Regional strategy, GTM for 11 countries• Mentor teams, implement incentive programs• Introduce reverse bundles where our devices are sold with specific operator’s SIM• Identify and participate in all relevant events, forums, such as Africacom

Miami, Fl, Us

Based on my first employment’s performance was reassigned by the CEO to analyse the new Africa business landscape and develop a new high margin business division within Brightstar and also assist him to adapt to the new paradigm as the legacy business was no more as profitable as before.

San Diego, Ca, Us

As part of my mandate to accelerate 2G to 3G migration, I utilized several pillars to directly impact 3G adoption and indirectly lead to increased sales of smartphones and chipsets. Key responsibilities include:• Collaborated with CTO to optimize networks, ensuring seamless migration to 3G and improving network performance for end-users.• Worked with CMO to design the best device strategies through Customer Lifecycle Value Management (CLVM) and Quality Experience Management (QEM), ensuring that devices were tailored to the needs and preferences of target consumers.• Collaborated with Original Device Manufacturers (ODMs) to improve device acquisition cost through Quality Reference Framework (QRF), ensuring that devices were affordable and accessible to a wider consumer base.• Worked with partners to develop local and relevant content, enhancing the value proposition of Qualcomm products and services for consumers.• Identified and mentored app developers to build Augmented Reality (AR) and Virtual Reality (VR) applications that enhanced Qualcomm's value proposition and supported the adoption of 3G technology.

London, England, Gb

As Head of Business Development at DOCOMO Digital (Ex Lumata, the B2B carve-out of Buongiorno), I led a cross-functional team to create the most meaningful interactions between operators, OEMS, brands, and their consumers over the world's most prevalent digital channels. Key accomplishments include:• Successfully led a team of 10 professionals across Sales, Marketing, and Product Development, driving revenue growth of 45% through effective sales strategies, market analysis, and product innovation.• Established Lumata as a trusted partner among key stakeholders, resulting in long-term partnerships and increased market share.• Developed and executed digital marketing strategies that increased website traffic by 30% and online sales by 20%.• Played a key role in the development and launch of innovative loyalty and retention solutions, such as Orange Wednesdays and O2 TopUp Surprises, resulting in a 15% increase in customer engagement and retention rates.

Miami, Fl, Us

As a Sales Manager at Brightstar, a leading global services company, my primary focus was to position the organization as the preferred partner for network operators. Developed and executed a razor-sharp sales strategy that resulted in consistent overachievement of targets. Key metrics include:• Successfully increased revenue by 25% year over year through effective sales planning, customer relationship management, and market analysis.• Proactively identified and pursued new business opportunities, resulting in a 30% increase in the customer base and 40% growth in the overall market share.• Led a team of 5 sales executives, providing coaching and mentoring to develop their skills and improve performance, resulting in a 20% increase in their sales productivity.• Established and maintained strong relationships with key decision-makers in the industry, positioning Brightstar as the go-to partner for network operators.

Miami, Fl, Us

As part of my responsibilities, successfully realigned the company's products and services to best serve the African market, collaborating closely with R&D to adapt products to market needs. Worked closely with the sales team to identify key features that would enhance sales presentations and drive revenue growth. My ability to successfully close sales and drive business results led to a promotion to Sales Manager within just 4 months in the role.

Leveraged my technical expertise and extensive experience to successfully expand market reach for existing products across multiple countries in the continent, resulting in increased revenue and market share for the company.

As Technical Leader, successfully ensured compliance with manufacturing standards by providing strategic direction and practical solutions that aligned with customer needs. Collaborated effectively with cross-functional teams to translate customer requests into actionable plans, resulting in improved product quality and customer satisfaction.

Successfully restructured the business by introducing a new IT division, enabling the company to expand its service offerings and increase revenue streams.Spearheaded the development and implementation of a new Customer Experience strategy, driving competitive advantage and elevating the company's profile as a customer-centric organization. Successfully planned and executed a new blueprint/framework with supporting strategies and policies.Oversaw multiple proactive CRM initiatives, ensuring successful operations, delivery, quality, and cost management, resulting in improved customer satisfaction and retention rates.Led successful business-led culture transformation projects, creating high-performance "customer-driven" cultures that improved employee engagement, customer satisfaction, and business performance.

Successfully led a cross-functional team of 2 sales executives and 3 engineers to secure a competitive RFP for the design and implementation of an Access Control solution at Douala International Airport. Our team's efforts resulted in the successful delivery of the project, contributing to improved airport security and a positive customer experience.

Business Case Development, Business Case Development

Mba, Strategy, Leadership And Finance

Bachelor, Telecommunication

Bachelor, Electronics And Signal Processing

A Level, Mathematics And Sciences, Maths, Physics, Sciences

Education record