Talor H. Email & Phone Number

Arlington, Va, Us

Managed the full lifecycle recruiting process for the Hospitality Divisions, Senior Living Services, Lodging, National Parks, and the Government to fill various business operations roles including but not limited to Accounting/Billing, Administrative, Contracts and Subcontracts, IT, Human Resources, Security Clearance, Marketing Communications, Corporate, Managerial, Hourly roles, etc.• Direct oversight of the Talent Acquisition Team• Led in-depth preliminary recruitment intake calls with hiring managers to discuss thedetails of the positions that I recruited for including but not limited to the positionqualifications and responsibilities and work environment, etc.• Utilized the knowledge I attained in my intake calls with hiring managers to screencandidates to determine if they were qualified based on their professional experienceand interpersonal skills and any other relevant factors.• Develop and maintain strong relationships with external professional organizations,schools, and industry contacts to identify qualified candidates.• Advise and consult hiring managers throughout the hiring process to help identifycandidates while ensuring compliance with the ATS and HR policies and procedures.• Managed the interview process by coordinating the hiring manager schedules with thecandidate schedules.• Extended verbal offers to candidates; prepared offer letter details and submitted theoffer details for approvals.• Create requisitions and job descriptions for clients and Corporate.

• Supported HR processes by administering employment assessments, scheduling appointments, conducting new employee orientation, and maintaining confidential employee files, processing payroll, employee relations, onboarding, terminations, exit interviews, recruiting, retention, promoting engagement, employee-centric HR environments by assessing training needs. • Provided high-levels of administrative support to streamline operations, including data- entry and document creation.• Developed spreadsheets, presentations, and special projects to improve overall company productivity. • Managed scheduling and activities for current and prospective employees to improve morale and coordinate meetings.• Built rapport and developed relationships with vendors to negotiate pricing on office supplies and inventory

Oversaw all aspects of daily operations, including customer service, scheduling, accounting, and bookkeeping.• Increased company revenue and average ticket values by coaching employees on selling techniques to upsell additional menu items based on individual guest needs.• Managed employee relations, including recruiting, interviewing, and hiring quality candidates.• Mentored shift leaders on company policies, procedures, and best practices to ensure consistent levels of service across all shifts and departments.• Trained and developed staff on customer service skills to improve guest experience and achieve complete satisfaction.• Increased company efficiency by providing support to various departments during peak-volume times.• Support large scale recruitment events such as job fairs, internal hire events and other community events.• Scheduled employees based on forecasted demands to ensure proper coverages for high-volume shifts.• Managed scheduling and activities for current and prospective employees to improve morale and coordinate meetings.• Handled daily scheduling and P&L responsibility-accountability for all food and labor cost.• Collaborated with the CDC and Ecolab on QA processes and converted guest feedback into actionable insights for the team.• Managed the HRIS/ATS on and offsite.• Completed reporting and documentation functions in order to provide consistentinformation and feedback to the ADO during weekly meeting.• Interacting with guest, and delivery drivers to provide exceptional service and trainingall FOH employees to do the same.• Maintaining Department of Health Standards, holding employees accountable and rolemodeling cleanliness, organizing the kitchen and all stations.

Provided expert human resource support related to recruitment, record keeping, payroll processing, and clerical duties.• Consulted with executives on strategic planning to streamline operations, improve revenue and retain employees.• Served as a link between management and employees, promptly resolving conflicts to boost workplace satisfaction and employee relations.

Recruited, hired, and trained quality employees to improve brand perception and increase sales.• Conducted background checks, handled employee benefits, processed payroll, and managed employee scheduling.• Managed high volumes of inbound calls to answer prospective candidate questions, hiring managers, provide onboarding information and resolve administrative issues.

Bachelor Of Business Administration - Bba, Human Resources Management And Services

Associate Of Arts - Aa, Culinary Art