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Tal Simon is a Customer Success Professional. They is proficient in Chinese.
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Senior Client Success ManagerSkai Sep 2017 - Oct 2021San Francisco Bay Area• Increasing user adoption by 20%, saving clients 10 weekly hours of manual work and driving 15% increased revenue by creating tailored customer feature utilization and best practices playbooks• Conducting extensive training for newly onboarded accounts and hyperfocused trainings for longlasting accounts to continuously drive and leverage optimal value• Collaborating with internal product teams to better streamline client processes -
Account ManagerSupersonic (Merged With Ironsource) Aug 2014 - Jun 2017San Francisco Bay Area• Managing and growing a portfolio of strategic accounts throughout their entire post-sales lifecycle; generating $4MM+ in revenue annually• Conducting account reviews, QBRs and onsite visits with key stakeholders and performing continuous optimization to ensure maximization of ROI• Ensuring positive customer experience by proactively cultivating lasting relationships• Engaging and consulting clients on best practices, strategies, solutions and industry trends -
Community ManagerRedatoms Apr 2013 - May 2014Beijing, China• Creating and executing engaging marketing content, campaigns and promotions through social media and in-game channels to increase player retention and satisfaction• Promoting a stronger online brand and presence- grew Facebook page “likes” from 5,000 to 10,000 • Developing relationships with top community influencers to increase brand trust and loyalty• Managing all online customer support via Zendesk, social media and online feedback forums -
Business AnalystPoalim Asia Direct Mar 2012 - Oct 2012Beijing, ChinaPerforming market research for foreign companies penetrating the Chinese marketResponsibilities include: Industry trends and competitor analysis, market-entry and channel strategy options, due diligence and screening of potential business partners -
Consular AssistantIsraeli Embassy Oct 2010 - Feb 2012Beijing, ChinaCarrying out foreign affair policies as part of the Israeli mission in Beijing.
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Executive Administrative AssistantSequoia Capital Jul 2007 - Nov 2009Israel
Tal Simon Skills
Tal Simon Education Details
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East Asian Studies And Communications
Frequently Asked Questions about Tal Simon
What is Tal Simon's role at the current company?
Tal Simon's current role is Customer Success Professional.
What is Tal Simon's email address?
Tal Simon's email address is ta****@****hoo.com
What is Tal Simon's direct phone number?
Tal Simon's direct phone number is +165082*****
What schools did Tal Simon attend?
Tal Simon attended Tel Aviv University.
What skills is Tal Simon known for?
Tal Simon has skills like Market Research, Chinese, Competitive Analysis, International Business, Training, English, Due Diligence, Mandarin, Intercultural Communication, International Relations, Venture Capital, Online Research.
Not the Tal Simon you were looking for?
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2cell-buddy.com, eleos.health
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Tal Ben-Simon
Israel -
2gmail.com, gmail.com
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1pvnanocell.com
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