Tal Simon Email & Phone Number

San Francisco Bay Area

• Increasing user adoption by 20%, saving clients 10 weekly hours of manual work and driving 15% increased revenue by creating tailored customer feature utilization and best practices playbooks
• Conducting extensive training for newly onboarded accounts and hyperfocused trainings for longlasting accounts to continuously drive and leverage optimal value
• Collaborating with internal product teams to better streamline client processes

San Francisco Bay Area

• Managing and growing a portfolio of strategic accounts throughout their entire post-sales lifecycle; generating $4MM+ in revenue annually
• Conducting account reviews, QBRs and onsite visits with key stakeholders and performing continuous optimization to ensure maximization of ROI
• Ensuring positive customer experience by proactively cultivating lasting relationships
• Engaging and consulting clients on best practices, strategies, solutions and industry trends

Beijing, China

• Creating and executing engaging marketing content, campaigns and promotions through social media and in-game channels to increase player retention and satisfaction
• Promoting a stronger online brand and presence- grew Facebook page “likes” from 5,000 to 10,000
• Developing relationships with top community influencers to increase brand trust and loyalty
• Managing all online customer support via Zendesk, social media and online feedback forums

Beijing, China

Performing market research for foreign companies penetrating the Chinese marketResponsibilities include: Industry trends and competitor analysis, market-entry and channel strategy options, due diligence and screening of potential business partners

Beijing, China

Carrying out foreign affair policies as part of the Israeli mission in Beijing.

Israel