Building successful teams and empowering individuals - that's what drives me! As the HR and Administration Manager at Arkas Egypt, I leverage my 15+ years of diverse experience across various industries to create a work environment that promotes employee engagement, growth, and satisfaction.My journey began in sales & distribution in telecommunication, where I tripled my company's market share. Shifting gears to customer service, I led Alexandria Branch in the training industry managing sales, administration, and recruitment, always believing in the power of happy customers.A 15-year stint at a Caterpillar dealer deepened my understanding of support functions. I led the Egypt administration team and established a new procurement department, streamlining P2P processes.Never one to stop learning, I pursued an MBA in International Business and am nearing completion of my Doctorate in Business Administration from Alexandria University, focusing on leadership and team development.My coaching skills, honed through the "Corporate Supervisory Management" certificate from Florida State University, further empower me to guide and develop high-performing teams.