Tamar Levy Email & Phone Number

Toronto, Ontario, Canada

- Developed the first comprehensive design system by leveraging existing marketing assets and establishing foundational tokens and components, which improved the scalability and consistency of design outputs and streamlined development.- Crafted key user pages, including Pet Profile, Wishlist, and Cart to Checkout flow, enhancing user experience while aligning with the refreshed site branding and initiating several redesign efforts. - Redesigned the entire website in Figma in alignment with new branding during an 8-month long replatforming collaboration (from Oracle to Commerce Tools) with Deloitte, resulting in a seamless handoff of a modernized, brand aligned, online user experience.- Awarded Employee of the Month within 4 months for significant impact on UX design and fostering enhanced interdepartmental teamwork.- Established UX best practices and standards by collaborating with developers, mentoring content designers, and drafting a design systems manual which improved cross-functional alignment and the quality of deliverables.- Initiated closer collaboration with the dev team by introducing design open-hours and leading Figma/Dev Mode intro sessions, which empowered developers to fully utilize platform capabilities, ultimately saving time and reducing resource expenditure.- Mentored the marketing design team on UX principles and practices, enhancing their approach to design for online experience and integrating UX thinking into marketing initiatives.- Served as the key liaison (nicknamed “the glue”) between Marketing and eComm teams, bridging communication gaps and ensuring cohesive project execution.- Established strong collaboration and workflows between UX, Marketing, and the Content Deployment team, which improved project efficiency and enhanced interdepartmental communication. - Revamped the purchase flow emails to enhance user experience and increase engagement rates, leading to improved customer retention.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Industry / clients I worked with: MCAP (Mortgage Lenders) - RockMass (Mining) - BitSpawn (Crypto Gaming) - Pet Valu (eComm) - Purdy's Chocolatier (eComm) - Franki (Dining Social Sharing app)- Led the development of content strategy, wireframes, and UX copy while managing client communications over 12 months for Pet Valu, resulting in streamlined project delivery and enhanced client satisfaction.- Facilitated over 5 client-facing workshops and restructured the client discovery process, leading to more efficient workflows and clearer project scopes.- Developed and designed product concepts with a consumer-centric approach by conducting secondary research and over 50 user interviews and user tests, contributing to measurable product growth.- Created 2 end-to-end copy decks for product marketing websites in the pet food and underground mining industries.- Optimized client research deliverables, including documents such as business purposes, personas, and journey maps, leading to clearer communication and more actionable insights for stakeholders.- Delivered impactful UX experiences through cross-collaboration with designers, marketing, and dev teams for both MVP and Blue Sky projects, employing a Crawl-Walk-Run approach that improved project outcomes and client development feasibility.- Organized team meetings to promote bonding, advocate for internal structure revamps, and champion a growth-mindset culture, which improved team cohesion and strategic alignment.

Yoro

• Streamlined team functionality by creating managerial checklists and taking the initiative to re-organize the server room during restaurant reopening under new management. • Enhanced guest experience for 200+ customers per shift by paying close attention to detail, applying time management skills, and taking ownership within a quick-paced environment.

Toronto, Ontario, Canada

•Resolved customer complaints with patience using active listening, empathy, and a solution-focused approach.

Toronto, Canada Area

•Created information hierarchies of procedures for daily and monthly functions, and created business spreadsheets for bookkeeping, employee incentives, and inventory tracking to simplify coordination between employees and suppliers and increase team efficiencies. •Coordinated and communicated tasks to the staff of 5 employees, including regional managers and logistics staff, as well as scheduled and planned executive and employee travel including meetings and accommodation. •Developed an organizational system to document company financials by tracking all expenses and submitting all bills using QuickBooks software and personal spreadsheets; prepared all paperwork for quarterly tax filing.

Hod Hasharon, Israel

•Supervised a team of 12+ employees per shift to ensure smooth operations in a high-volume restaurant, serving 100+ customers within 2-3 hours. •Built weekly schedule for 20+ members of staff to provide smooth operations per shift. •Conducted employee interviews, recruited appropriate candidates, and provided training to all new members of staff to make for a smooth onboarding system for new recruits.

Argentina

Okay, its not a job - but I think it's important to address this gap. I spent 8 months solo backpacking across South America. I visited Argentina, Chile, Uruguay, Brazil, Bolivia, Peru, and Colombia. I also worked at a hostel for several weeks in Guatemala. Ask me about these 8 months. I learned so much, a summary would not do it justice.

Toronto, Ontario, Canada

• Managed personnel at 12+ locations across Canada, while coordinating with and between 7 regional managers and 3 company owners. • Assisted in design of 2 spas within company budget restrictions. • Trained specific employees to use NOVA POS software and MINDBODY CRM tool. • Created and implemented a commission structure for employees with new incentive programs with weekly and monthly competitions resulting in increased company sales. • Scheduled and coordinated executive travel and meetings, while assisting with employee travel and relocation as needed, including temporary housing, car rental, and furnishing.

Innisfail, Queensland, Australia

While on my one-year holiday visa in Australia, I spent six months living in a farm-work hostel and working on a banana farm. The experience of living with 100+ individuals, working and sharing meals, and learning about different cultures has impacted my life ever since.

Israel

•Awarded the “Soldier of Excellence” by Israeli Navy Commanding Officer upon completion of training. •Led and motivated 7+ soldiers per shift in a combat situation room (high-stress environment) to ensure smooth operations at the Northern border at all times; as commander, trained and guided new soldiers to prepare them for their service.

Certificate, Artificial Intelligence

User Experience Design

Courses: • Visual Design: The Ultimate Guide: Top 10% Distinction. • Gestalt Psychology and Web Design: Top 10% Distinction.

Diploma, User Experience Design

Bachelor Of Commerce - Bcom, Marketing

Dean's Honor List recipient in 2018, 2019, 2020, and 2021. Graduated with honors. Retail management minor.