Tamar E. Ogburn Email & Phone Number

Leads a team of five, responsible for overseeing operations, planning, and executing enterprise community events for Medicare, Medicaid, Managed Long-Term Care (MLTC) products. Provided management to Community Relations Specialists for assigned initiatives, ensuring the successful development and completion of the Community Engagement Operating Plan..

Promoted to Senior Community Relations Specialist, I developed scalable opportunities to enhance member retention and foster brand loyalty in alignment with MAC expansions. Collaborated with marketing, sales, and member services to organize growth and retention events across all Lines of Business (LOBs). Led a team of four Community Relationship.

Provided daily support to the MLTC Integrated Products Team by coordinating and conducting staff and provider in-services for various healthcare entities, including Licensed Home Care Services Agencies (LHCSA), Certified Home Health Agencies (CHHA), Naturally Occurring Retirement Communities (NORC), Senior Centers, and Federally Qualified Health Centers.

Served as the Project Lead for the innovative Claremont Healthy Village Initiative (CHVI), aimed at creating healthy and sustainable communities. CHVI represents a pioneering framework, emphasizing healthcare partnerships to address structural and systemic challenges, fostering vibrant neighborhoods through resident-organizational relationships.

Implemented outreach marketing strategies to enhance brand visibility for Center Light Healthcare Managed Long-Term Care (MLTC) products and services. Conducted community events and wellness educational seminars, fostering partnerships with senior centers, community-based, and faith-based organizations, including local elected leaders. Effectively managed.

Contributed significantly to the development of the Marketable Neighborhood Implementation initiative, playing a pivotal role in crafting the neighborhood growth strategy. Successfully identified targets, tactics, processes, and success metrics. Established vital relationships with diverse organizations, including CBOs, FBOs, senior centers, schools.

New York City Metropolitan Area

Provided crucial support to the Managing Director of Health Care Operations and project leaders in the fulfillment of the company's strategic plan. Assisted in the preparation, maintenance, and continuous update of special projects, including the Department of Health (DOH) Annual Survey, HEDIS, N.C.Q.A. review, CMS bi-annual review, Utilization Management.