Tamar E. Ogburn Email & Phone Number

Leads a team of five, responsible for overseeing operations, planning, and executing enterprise community events for Medicare, Medicaid, Managed Long-Term Care (MLTC) products. Provided management to Community Relations Specialists for assigned initiatives, ensuring the successful development and completion of the Community Engagement Operating Plan. Generated an annual calendar of events, achieving a remarkable 50% increase in attendance within one year.Served as the direct point of… Show more Leads a team of five, responsible for overseeing operations, planning, and executing enterprise community events for Medicare, Medicaid, Managed Long-Term Care (MLTC) products. Provided management to Community Relations Specialists for assigned initiatives, ensuring the successful development and completion of the Community Engagement Operating Plan. Generated an annual calendar of events, achieving a remarkable 50% increase in attendance within one year.Served as the direct point of contact for partners and vendors at high-profile events, leading and overseeing all planning and deliverables. Delegated roles and responsibilities while implementing creative solutions to address unexpected complications. Advocated for developmental opportunities, built collaborative relationships, set performance management guidelines, and strategically evaluated talent for succession planning.In team management and alignment, translated business plans into tactical action items, ensured completion of assignments, and identified improvement opportunities. Aligned team efforts, measured progress, and guided performance improvement. Addressed community needs through research, led the development of comprehensive plans, and established relationships with key stakeholders.As a communication and education resource, served as an informational guide, developed materials for community leaders, and collaborated with internal departments on cross-functional issues. In program and sponsorship management, led strategic initiatives, negotiated with stakeholders and vendors, monitored program evaluations, and enhanced sponsorship opportunities in alignment with business needs. Show less

Promoted to Senior Community Relations Specialist, I developed scalable opportunities to enhance member retention and foster brand loyalty in alignment with MAC expansions. Collaborated with marketing, sales, and member services to organize growth and retention events across all Lines of Business (LOBs). Led a team of four Community Relationship Specialists and successfully increased brand awareness through strategic partnerships with trusted community entities. Established innovative marketing… Show more Promoted to Senior Community Relations Specialist, I developed scalable opportunities to enhance member retention and foster brand loyalty in alignment with MAC expansions. Collaborated with marketing, sales, and member services to organize growth and retention events across all Lines of Business (LOBs). Led a team of four Community Relationship Specialists and successfully increased brand awareness through strategic partnerships with trusted community entities. Established innovative marketing sites for Facilitated Enrollment Representatives at various locations, contributing to heightened visibility and community engagement. Additionally, led staff volunteers in impactful community events, including the Circle of Sister’s Expo, Health and Wellness Expo, and Holiday Toy Celebrations across multiple boroughs, attracting approximately 3,000 attendees. Show less

Provided daily support to the MLTC Integrated Products Team by coordinating and conducting staff and provider in-services for various healthcare entities, including Licensed Home Care Services Agencies (LHCSA), Certified Home Health Agencies (CHHA), Naturally Occurring Retirement Communities (NORC), Senior Centers, and Federally Qualified Health Centers (FQHC). Utilized clinical resources, such as doctors and nurses, from the Licensed Home Care Agency (LHCA) to deliver health and wellness… Show more Provided daily support to the MLTC Integrated Products Team by coordinating and conducting staff and provider in-services for various healthcare entities, including Licensed Home Care Services Agencies (LHCSA), Certified Home Health Agencies (CHHA), Naturally Occurring Retirement Communities (NORC), Senior Centers, and Federally Qualified Health Centers (FQHC). Utilized clinical resources, such as doctors and nurses, from the Licensed Home Care Agency (LHCA) to deliver health and wellness education and disease-specific seminars to members and the community. Additionally, orchestrated marketing and community event opportunities for the Marketing Specialist, extending impact beyond seniors to include schools, Faith-Based Organizations (FBOs), and food pantries. Show less

Served as the Project Lead for the innovative Claremont Healthy Village Initiative (CHVI), aimed at creating healthy and sustainable communities. CHVI represents a pioneering framework, emphasizing healthcare partnerships to address structural and systemic challenges, fostering vibrant neighborhoods through resident-organizational relationships, collaborative programming, earned trust, and shared funding. Utilized hot spotting to identify system outliers, reducing emergency utilization, and… Show more Served as the Project Lead for the innovative Claremont Healthy Village Initiative (CHVI), aimed at creating healthy and sustainable communities. CHVI represents a pioneering framework, emphasizing healthcare partnerships to address structural and systemic challenges, fostering vibrant neighborhoods through resident-organizational relationships, collaborative programming, earned trust, and shared funding. Utilized hot spotting to identify system outliers, reducing emergency utilization, and engaged members individually to enhance their access to care for healthier outcomes. Improved medication adherence by collaborating with the Healthfirst Pharmacy department and community pharmacies, conducting brown bag presentations with community partners. Additionally, designed and led the Claremont Community Chat (CCC) to promote civic engagement, idea-sharing, and discussions on social change related to education, housing, and healthcare. Developed programs addressing Social Determinants of Health (SDOH), including DSMP and CDSMP, while collaborating with Tier 1 initiatives. Show less

Implemented outreach marketing strategies to enhance brand visibility for Center Light Healthcare Managed Long-Term Care (MLTC) products and services. Conducted community events and wellness educational seminars, fostering partnerships with senior centers, community-based, and faith-based organizations, including local elected leaders. Effectively managed promotional events and forums, with a specific focus on revenue growth and expense reduction. Produced a monthly cost allocation report… Show more Implemented outreach marketing strategies to enhance brand visibility for Center Light Healthcare Managed Long-Term Care (MLTC) products and services. Conducted community events and wellness educational seminars, fostering partnerships with senior centers, community-based, and faith-based organizations, including local elected leaders. Effectively managed promotional events and forums, with a specific focus on revenue growth and expense reduction. Produced a monthly cost allocation report, ensuring budget compliance and conducting track and trend analysis based on PACE, Select, and FIDA products. Show less

Contributed significantly to the development of the Marketable Neighborhood Implementation initiative, playing a pivotal role in crafting the neighborhood growth strategy. Successfully identified targets, tactics, processes, and success metrics. Established vital relationships with diverse organizations, including CBOs, FBOs, senior centers, schools, local/state agencies, and elected officials, facilitating opportunities for Marketing Representatives to showcase Emblemhealth… Show more Contributed significantly to the development of the Marketable Neighborhood Implementation initiative, playing a pivotal role in crafting the neighborhood growth strategy. Successfully identified targets, tactics, processes, and success metrics. Established vital relationships with diverse organizations, including CBOs, FBOs, senior centers, schools, local/state agencies, and elected officials, facilitating opportunities for Marketing Representatives to showcase Emblemhealth products.Initiated and maintained a comprehensive year-to-date cost allocation tracking system, ensuring stringent budget compliance. Conducted detailed track and trend analyses focusing on Lines of Business (LOB), community events, and educational seminars. Evaluated event effectiveness and financial viability, cultivating relationships for ongoing and future events.Actively developed materials to keep community leaders informed about key issues and collaborated with internal departments on cross-functional matters, contributing to a holistic approach. In program and sponsorship management, led the conception, design, and execution of strategic initiatives. Successfully negotiated with internal/external stakeholders and vendors, monitored program evaluations, and optimized sponsorship opportunities in alignment with business needs. Show less

New York City Metropolitan Area

Provided crucial support to the Managing Director of Health Care Operations and project leaders in the fulfillment of the company's strategic plan. Assisted in the preparation, maintenance, and continuous update of special projects, including the Department of Health (DOH) Annual Survey, HEDIS, N.C.Q.A. review, CMS bi-annual review, Utilization Management Program, Operational Process, Policies, and Procedures, and Workplans.Developed and managed a comprehensive Medical Management… Show more Provided crucial support to the Managing Director of Health Care Operations and project leaders in the fulfillment of the company's strategic plan. Assisted in the preparation, maintenance, and continuous update of special projects, including the Department of Health (DOH) Annual Survey, HEDIS, N.C.Q.A. review, CMS bi-annual review, Utilization Management Program, Operational Process, Policies, and Procedures, and Workplans.Developed and managed a comprehensive Medical Management database containing employee professional license verifications, regulatory attestations, board certifications, educational information, and personal statistics. Generated reports, analyses, and queries for requested data, ensuring accurate and up-to-date information.Gathered data and conducted research, demonstrating proficiency in creating and producing regular or ad-hoc computer-generated reports to enhance interdepartmental communications. Additionally, contributed to the visual aspect of Managing Directors' presentations to Senior Management, Medical Group Directors, and Administrators by designing graphics and visuals. Show less