Tamara Abrams Email & Phone Number

Toronto, On, Ca

Guelph, Ontario, Canada

• Prepared and facilitated weekly seminars guiding students through primary and secondary course literature.• Graded and provided in-depth feedback on course assignments ranging from weekly reading quizzes, essays, and exams.• Helped students develop academic research, writing and citation skills.

Guelph, Ontario, Canada

• Recommended by the current and former head of the department for the position.• Attend weekly meetings to assist any faculty during drop-in hours.• Responsible for orienting faculty to the new software and assisting with any transition-related questions. • Prepare and organize Curriculum Vitae for the Department as we transition to UNIweb. • Communicate Curriculum Vitae in a clear and organised manner in the new software, ensuring that it reflects elements staff wish to highlight for tenure and promotion.

Guelph, Ontario

• Inbound call centre responsible for the creation and maintenance of reservations at all of Ontario’s Provincial Parks• Answered incoming phone calls and developed friendly rapport with callers while answering questions, providing customers with information leading conversations to bookings.• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.• Informed clients of essential park information to facilitate quality service.• Resolved various issues and discrepancies for customers.

Toronto, Canada Area

• Assisted customers with choice of glasses best suited for their style and prescription.• Booked optometry appointments and checked in patients as they arrived.• Ran integral store tasks including balancing end of month budgets, creating and maintaining store display lists and taking inventory.• Chosen to run the Canadian and American online stores in December for two weeks while a co-worker was absent, creating order forms and fulfilling them, packaging them and shipping them to customers.

Toronto Ontario

• Planned, modified and executed research techniques, procedures and tests• Scanned data samples, inputted data and performed statistical analysis of results.• Trained in the use of various dental diagnostic lasers to obtain data.• Summarized search results by preparing written reports, graphs, fact sheets and tables• Analyzed statistical data using traditional methods.• First, second and third author on two dental publications about the Canary System.

• Sales Representative at International Dental conferences in Spain and Brazil. • Interacted with international dental researchers, students, and manufacturers at conferences providing information of sales and demonstrations of The Canary System.

• Interacted with customers professionally by phone, email or in-person to provide information on programming and when necessary directed to desired staff member.• Assisted Sales associates with customers and purchases (Used the POS system)• Created visual displays for store, as well as promotional YouTube videos.• Created high-quality spreadsheet databases for internal and customer facing needs using Microsoft Excel.• Assisted counsellors at summer chess camp with attendance, programming and outings.

Master'S Degree - Tri University Master'S Program, History

Activities and Societies: Attendance and Progress Committee -Graduate Representative for the College of Arts Tri-University Conference.

Honour'S Bachelor Of History Degree, History

Activities and Societies: President of the NerfClub 2017-2018 Vice President of the Nerf Club, 2016-2017 Secretary of the FLASH club.

High School, Graduated An Ontario Scholar

Activities and Societies: Vocal Class Representative in the Music Council September 2011- June 2012